Emergency Plan
Where is the designated meeting area during evacuation?
What is Northeast corner of the parking lot.
Employees must notify the Employer promptly when sick. What is required?
What is Notify at least 2 hours before afternoon/night shifts or 1 hour before day shifts.
This policy states that violence or harassment of any kind will not be tolerated in the workplace or at work‑related activities.
What is the Workplace Violence and Harassment Policy
What do you do when the Carbon Monoxide Detector alarm activates?
What is follow the procedures located by the device.
Team Members must complete these mandatory modules before their first shift, accessed through the Learning Centre.
What is ORCA Training?
During Code White, what should staff do if they cannot de-escalate the individual?
Call 911 and avoid physical intervention or restraint.
Part‑time employees are expected to be what regarding shift availability?
What is Reasonably available and avoid refusing shifts without cause.
According to the Monitoring of Resident Well‑Being policy, if a resident does not attend a meal and has not signed out, what is the next step after there is no answer to a phone call?
What is proceed to the resident's suite to conduct a wellness check.
What must be done before attempting to extinguish a small fire?
What is Ensure the fire alarm is activated and 911 has been notified.
All Team Members must speak this language when working or in the presence of residents or visitors.
What is English
What is call hydro to determine estimated length of disruption.
After how many days can a medical certificate be required?
What is After more than 2 days (Day 3).
Team members must protect and never improperly use this type of information, even after leaving the company.
What is confidential information
What must the Person in Charge do after checking the annunciator panel for fire location?
What is direct staff to evacuate the affected area and call 911 with known details.
When receiving a complaint from a resident or family member, Team Members must complete this form and submit it to a manager.
What is the Resident/Family Complaint Form?
An agreement is made with 6 community partners annually to ensure emergency readiness. Who are these community partners?
Who are: Chippewa, U-Need a Cab, Quality Inn, Best Western, National Pharmacy, Sysco
Under the CA, failure to maintain availability, respond to shift offers, or work required minimum shifts may result in what outcome for unscheduled part‑time employees?
What is loss of seniority and possible termination of employment?
Accepting gifts of more than nominal value from residents, families, or vendors may result in this outcome.
What is investigation and discipline under the Code of Conduct, up to and including termination.
How must staff indicate a suite is empty during evacuation?
What is by placing the flat indicator on the door frame after sweeping the suite.
What is must advise the residence by telephone as far in advance as possible.
In Code Green evacuation, what is the correct resident evacuation order?
What is Immediate danger first, then ambulatory, then wheelchair/limited mobility, and fully dependent/resistive last.
What is Victoria Day → Labour Day
According to the Code of Conduct, when are team members permitted to use personal cell phones at work?
What is only during emergencies or while on an approved break?
What is the PASS method for fire extinguishers?
What is Pull, Aim, Squeeze, Sweep.
What is vulnerable persons search/criminal records check, TB testing, valid SIN