Show:
Service
Baking
Food Safety
Customer Care
Hodge Podge
100
How many different types of bagels do we serve?
What is 17.
100
Where are our bagels baked?
What is Michigan in the bagel factory and then boiled and baked in house.
100
Why is following food safety procedures important in the workplace?
What is to prevent food-borne illnesses.
100
What is an appropriate greeting for a customer who just walked in the door?
What is "Hi, welcome to Barry's. What can I get started for you?"
100
What year did Barry Bagels open?
What is 1972.
200
What options do we have for people allergic to gluten?
What is a gluten-free wrap.
200
What is the purpose of spraying bagels with water?
What is to help the seeds to stick.
200
What is the proper cold holding temperature for food?
What is below 41 degrees.
200
A customer at the register tells you they ordered a Jr. Turkey sandwich with cheese and a 4 oz. potato salad. What is the best question to ask?
What is "would you like to add a drink and make it a combo?"
200
What TV show does Jonathan binge watch on Netflix?
What is Grey's Anatomy.
300
Wheat is the greatest number of veggies someone can get on their bagel and cream cheese?
What is 2. Anything more than 2 would be a veggie sandwich with cheese.
300
How is our baking process different than other processes?
What is our bagels are boiled first and then baked, not steamed.
300
When is it required for employees to wear gloves?
What is when preparing ready-to-eat foods.
300
If someone drops their tray while walking back to their table and spills all of it's contents, what do you do?
What is remain calm and immediately reassure the customer that you will handle the spill. Put out a wet floor sign, begin cleaning the spill, and ask a manager to speak with the customer about replacing their food order.
300
What was the original name of Barry Bagels?
What is The Bagel Place.
400
What is the difference between a combo #1 and combo #2?
What is a combo #1 comes with chips or a salad and a combo #2 comes with a cup of soup.
400
How many types of bagels are baked without any added seeds/seasoning?
What is 11.
400
What should you do if you are feeling ill and vomit in the restroom at work?
What is inform a manager that you are ill and go home until you are symptom free for 48 hours.
400
What is the appropriate response to a customer who wants 2 dozen onion bagels, but there are only 8 left in the basket?
What is if you are willing to wait 10 or so minutes, we will bake them fresh for you. Offer them a drink while they wait.
400
What is a Pumpernickel bagel?
What is a slightly sweet, dark rye bagel.
500
What is the POS used for other than ringing out customers?
What is clocking in and out, gift cards, and loyalty rewards (B Card).
500
What do we do with the bagels that have freezer spots?
What is make bagel thins.
500
What is the appropriate cleaning method for restaurant equipment?
What is wash, rinse, and sanitize in the 3-basin sink once filled with properly diluted water/chemical ratios.
500
A customer approaches the cash register after having already paid and states that he was charged incorrectly. What do you do?
What is apologize for the inconvenience, ask what the mistake was, review the receipt, and call a manager over to recall the check and refund the customer if necessary.
500
How are Jen, Jonathan, and Cody related?
What is Jonathan is Cody's brother-in-law and Cody was Jen's son's Wyldlife leader and have since become part of the family.