Show:
Coding
Practice Management
APLSS
Patient Centered Medical Home
Potpourri
100
Time frame to complete outpatient records.
What is 3 business days plus day of encounter.
100
Use this to determine how your clinic's performance has been over the past month, year, or years.
What is Tricare Operations Center "TOC"?
100
APLSS is the acronym for this.
What is Army Provider Level Satisfaction Survey.
100
The Army Medical Command directive on PCMH.
What is OPORD 11-20?
100
Recording your work hours on this system is vital. Don't forget to use the correct code for each activity and submit every week!
What is DMHRSi?
200
How outpatient workload is measured.
What is Relative Value Unit (RVU)?
200
This handy tool shows what appointments are being utilized and which appointment types should be utilized for your clinic.
What is the Template Analysis Tool "TAT"?
200
The maximum amount of earnings available from one "perfect" survey result.
What is $800?
200
The short daily meeting of clinic personnel, not to discuss what's for lunch, but to review the day's schedule, key notes for patients, and set the plan for the day. Critical to keeping everyone at the top of their license.
What is The Huddle?
200
Accounting for workload is done through this system, where not only is work differentiated by inpatient and outpatient, but can be drilled down to the 4th level.
What is MEPRS?
300
"These" are not included in the days required to complete a patient records.
What is Federal Holiday?
300
"Back to school physicals are due between August 1st and September 10th" is a known requirement for your clinic and falls under this when determining workload and scheduling.
What is forecasting?
300
These written comments are taken exactly from the patients survey and shown only to the provider. There is no editing done to these comments!
What is Verbatims.
300
Patient centered medical home concept is to have everything focused on this individual.
What is the patient?
300
Each year, your facility prepares the estimated workload for the following year. Additional considerations are beneficiary changes, mission and vision statements, and internal and external threats and opportunities. This report is data heavy and impacts on resources for the following year for the facility. It is better known as this....
What is the business plan or strategic business plan?
400
These 3 are the primary codes that generate RVUs.
What is E&M, CPT, and HCPCS.
400
Your commander, deputy commander, and hospital administrator receive their performance report on this report found in the Command Management System.
What is the Management Analysis Progress Report "MAPR"?
400
Your clinic wants to improve their APLSS scores, and you've noticed the staff isn't so friendly to the customer (aka the patient) or to each other. Perhaps you want to consider this training to break barriers, anticipate and accommodate, seek solutions, initiate and interact, and communicate, and service.
What is "basics" or "B.A.S.I.C.S." customer service course?
400
Your clinic is patient centered when this occurs....
What is "when the patient says it is"?
400
It's your lucky day! You have an employee who appears to have either conduct or performance issues, you're not sure which and not sure what to do. This site provides additional guidance for those human resource issues.
What is "PERMISS", Personnel Management Information and Support System?
500
As a result of Dr Jones under coding 75% of his encounters at code 99212 (1.21 RVUs) rather than using code 99214 (2.96 RVUs) on his 20 patients each day. Using the current value, how much is Dr Jones loosing in just one day?
What is $1190.7?
500
Using this handy technological tool in CHCS helps accommodate patients by realigning unused appointments. But don't forget to establish and set the key date criteria!
What is Auto-reconfiguration?
500
This location provides a plethora of data from the survey. You can compare your clinic to other clinic, hospital, or even Army wide. The data can be downloaded into Excel or trended over rolling 3 or 12 months.
What is the APLSS website.
500
Your clinic has reached the pinnacle by obtaining level 3 with this PCMH credentialing organization.
What is NCQA, the National Committee for Quality Assurance?
500
This system provides financial management and budgetary information, status of funds, metrics, and incentive areas.
What is "IRIS", Integrated Resource Incentive System?