Primary Care
Specialty Care
Nurse Visits, Injections/Immunizations
General Visits
Ancillary
100

Physicals are scheduled every ____ days, unless requested by the patient

What is 366?

100

This must be present in the patient's chart before scheduling with Rheumatology

What is an order/referral?

100

You would use VT [14] for established patients needing to be seen for this

What is a blood pressure check?

100

Give the 3 appointment note requirements for a Post-Hospital Visit

What are:

Date of Discharge

Name of Hospital/TCU

Reason for hospitalization

100

Allina recommends that patients do this when scheduling their DXA scans

What is return to the same location as the last scan?

200
A parent/guardian may also refer to a well-child exam as this

What is an annual physical, camp physical, child/teen check-up, church physical, daycare physical, school physical, sports physical, or scouts physical?

200

Our urology department will only see adult patients with this one exception

What is Dr. Basir Tareen may see patients 16-17 years old for circumcisions and kidney stones, send TE for approval

200

It is ok to schedule a [94] for established patients as long as they are no more than ____ behind/deferred on their immunizations

What is 2 years?
200

A patient will be charged this amount (per person) if their insurance does not cover a Travel Consult.

What is $550?

200

These patients require an order for a screening mammogram

What is anyone age 34 and under?

300

If a patient has multiple concerns that they want to discuss during their physical, you should do the following

What is schedule as a physical and list all concerns in the appointment notes

300

This is the visit type used to schedule an allergy shot

What is [2812]?

300

This injection should be scheduled every 77-96 days

What is Depo-Provera?

300

A patient can only get a birth control refill from an Allina PCP if they have met this requirement

What is had a physical in the last 12 months?

300

Patient wants to schedule their x-ray at the Isles clinic. You tell them...

The Isles clinic does not perform x-rays; offer the Greenway or East Lake St clinics or Abbott

400

These are the only 2 locations where Allina offers employer-paid DOT physicals

Where are AHC Cambridge and New Ulm Medical Center?

400

Out of 9 total VTs on the Occupational Health page, basic schedulers can only schedule 2. Give me those VT numbers.

What are Initial Work Comp Visit [93] and Work Comp Visit [142]?

400

This is how you handle a patient who needs an injection and an INR nurse visit on the same day

What is schedule them as 2 separate visits, 1 with the injection nurse and 1 with the INR nurse?

400

You see "PCP APPROVED VISIT" in the patient's Active Requests tab. This is listed on the job aid as VT [4919] or [4925], but you'll never use those because you will always schedule off the active request. This workflow is also called this.

What is a scheduling ticket?

400

A patient is calling to schedule a lab, but the orders were from a non-Allina provider and you don't see them. You must schedule the appointment this far in advance.

What is per patient preference but they must bring a paper copy of the orders to the appointment?

500

A screening mammogram should be offered to all female patients in this age range when they call for a physical

What is 40-69?
500

A patient calls and says their Ortho provider placed physical therapy orders. You transfer them here.

The Ortho pod can schedule orders placed by Allina Ortho providers. All other PT orders go to CKRI.

500

Mantoux test cannot be scheduled on this day of the week for this reason (2-pt answer)

When is Thursday, because the read window would fall during the weekend?

500

A provider is listed as being Closed practice except for family. Your patient meets the exception. You need to do this.

What is schedule the patient for their Reason for Visit but do not select patient is establishing care in the Decision Tree, then add the family relation to the appt notes?

500

This is the procedure collection code for a Screening Mammogram

What is [435248]?