Sealer
What are the 4 different types of sealers we carry
Premium Gold (Stone)
Penetrating (Grout)
Enhanced (Stone)
Max Seal (Stone)
What are the 4 types of grout that we carry?
Sanded
Unsanded
DG (premixed)
Epoxy
What is the difference between modified and unmodified?
Modified = latex fortified. Resulting in improved adhesion, flexibility, shock resistance, and water resistance compared to unmodified thinset.
What cleaner comes in the Grout and Maintenance kit?
Grout & Tile Neutral Cleaner
What are the 5 types of spacers that we carry?
Offset Spacers
"t" or "x"
Wedges (ATW)
Horseshoe
Leveling (Wedges or Twist Cap)
How long after grouting can you apply your penetrating sealer?
72 hours
What is the difference between Superior Excel grouts vs. Superior sanded and unsanded.
Superior sanded and unsanded is mixed with Admixture and has no stain resistance built in. Superior Excel mixes with water and has a built in stain resistance.
What is the Pot Life for all of our thinsets?
Approx. 3 hours
What cleaner is considered the "Pam Cooking Spray" to grout?
Grout Release
What size Trowel should you use for all tile 12"x24" or larger?
1/2"x1/2"
When using Enhance and Seal - at what step of installation must the stone be sealed?
2 coats Pre grout.
What are 4 main key benefits between Ardex FL/FG and Superior Excel.
Non Efflorescent
Stain resistant
Rapid setting - traffic ready in 4 hours
Latex Fortified - crack resistant
How long does thinset have to Slake prior to installing? Why?
5 minutes. To allow the components to properly hydrate and react, resulting in a more uniform and stronger mix.
This process ensures that all ingredients, including polymers and other additives, are fully integrated and activated, leading to improved adhesion and durability of the tile installation
What cleaner do we sell that is NOT to be used with stone and glass?
Heavy Duty Grout & Tile Cleaner
What are the different buckets we carry and what are they used for?
3.5 gal - mixing grout/ water
Measuring pail - Predetermined holes used for measuring water for leveler
Excel Measuring pail - used for water to powder ratio of excel grout
What is the difference between Premium Gold sealer vs. Max Seal?
Premium Gold is a Water Based sealer. Max Seal is a Solvent Based sealer.
What tool is used to apply grout during installation - And what types do we carry?
Grout Float
Float Laminated
Ultra Light Float
Tru Blue
What is the difference between "Non-Sag" and "Non-Slump"?
Non-Sag - Prevents tile from sliding downward on vertical applications.
Non-Slump - Prevents lippage by creating a firmer foundation to prevent heavy tiles from sinking unevenly into the thinset as it cures.
What cleaner do we carry that is meant to help remove most sealers, epoxy grout haze, urethane coatings, synthetic finishes, adhesives and paints?
Pro-strip
What is the difference between a Sealer sponge and a Pro sponge?
Sealer sponges are more dense allowing for maximum hold of sealer for a faster, even level of application.
Pro sponges are durable and hold/release the maximum amount of water for faster and better grout clean up.
If a film or a residue (wax) forms when using Enhance and seal or Premium gold sealer, what steps are needed for removal of excess?
Apply more sealer to re-activate and be sure to buff completely dry.
What are some differences of DG and WA? Give at least 3.
DG is pre mixed WA is a 2 part mixture
DG can be used more than once - WA is one time use only.
WA is water proof and frost resistant - DG is water repellent.
WA serves as both a grout and adhesive.
WA is interior and exterior rated. Also for pools and hot tubs.
What are the 3 thinsets we carry that can only be used for glass, pools and steam showers?
Bond LFT
X77
Maxlite
What cleaner do we have that is considered the "OxiClean" and is made in a paste instead of a liquid?
Poultice
What are the different options we carry to cut tile? (With the exception of glass)
IQ Dry Cut (good for stone, porcelain and ceramic)
Cortag Wet Saw (good for stone, porcelain and ceramic and Glass.)
Score and Snap (good for porcelain and ceramic)