Nonverbal Cues
Verbal Innuendos
Crisis Points
100

the amount of communication that is non verbal

90%

100

communications in which the client says something BLANK or BLANK

elusive or oblique

100

a client who is consistent with coming to therapy misses therapy 3 times in a row with no explanation turns out her dog died

unanticipated events

200

furrowed brows, rolling eyes, avoiding eye contact, biting lip

facial expressions

200

youre working with a client who is a construction worker and theyre attempting the purdue peg board after you compliment how fast theyre going they say

“im really good with my hands”

200

a client is experiencing and displaying signs of anxiety without any major life events occurring 

internal crisi

300

turning away, ignoring, feeling uncomfortable

signals of problems in the relationship

300

which is an example of innuendo

1. “i am a little nervous”

2. “im enjoying OT today”

3. therapist looks a little tired and the client says “someone looks like they had a fun night”

3

300

a client comes into therapy visibly upset and is having trouble concentrating so after a little talk the therapist decides to shift gears and change the treatment for that day

adapting