Logistics Terminology
A formal document that is issued by a broker to a carrier, which outlines the charges and details of the shipping goods
What is a Rate Confirmation?
The cost associated with a driver assisting in the loading or unloading their trailer
What is a Lumper Fee?
The load status in Turvo that represents when the carrier has been paid and the customer has been billed but not paid.
What is Processing Status?
The email address to send complete paperwork when carrier is wanting payment.
What is carrierdocs@bestbaylogistics.com
If the POD does not have this number on the document and you're unable to confirm the POD is valid for this load, You must reach out to the sales rep for confirmation.
What is the reference number or BOL number?
A legally binding document between a shipper and carrier that details all the information needed to process a freight shipment.
What is Bill of Lading (BOL)?
This is a cancellation fee applied if the order falls through
What is a Truck Order Not Used (TONU)?
The load status in Turvo where the Customer and Carrier rep have reviewed the charges and they are sending the load to the Accounting Team
What is Route Complete
In order for detention or layover charges to be considered for approval for payment, Carrier must provide the POD with ___ and ___ times.
What is in and out times?
You should do this order when processing paperwork within Triumph Pay Audit.
What is Oldest to Newest?
Information supplied by the carrier that specifies who signed for the shipment, when it arrived, and any other information.
What is Proof of Delivery (POD)?
The rate a railroad pays another to use its cars
What is Per Diem?
This system services involves thorough examination and verification of carrier invoices and supporting documentation with the objective to identify any discrepancies and errors.
What is Triumph Pay Audit?
Unloading is not paid unless otherwise agreed in writing and a _____ _____ is provided.
What is a Lumper receipt?
When you notice any of these on the invoice that have not been added into Turvo, you should reach out to the sales rep for approval and complete understanding of denial with backup if needed if denied.
What is Accessorial Charges?
A truck service that moves containers to and from a port
What is Drayage?
The amount of time a carrier is held at a receiving location beyond a specified loading or unloading appointment.
What is Detention?
This is where you can find the emails you sent out that have not been replied to yet in Triumph Pay Audit.
What is the Waiting Tab?
The time frame the carrier must submit all documentation from the date of delivery in order to receive payment only if Best Bay receives payment from their customer.
What is 180 days?
When responding to payment status emails, where should you always mention the loads that need to be taken off our aging with an explanation?
What is the body of the email?
A shipment mode that consolidations several smaller shipments on a single truck
What is Less-Than-Truckload (LTL)?
Additional charges incurred when freight is unloading past its specified time. Used in rail and maritime transport
What is Demurrage?
For this process in Turvo, you can either go into the load and click "details" then the "i" next to the carrier name or just got into the carrier profile. Once your in the carrier profile, you click "details" - "Payments" - "Method" you then edit the necessary information needed and hit save.
What is updating the NOA?
A fine of $200 will be deducted from the final payment to Carrier if _____ is required and carriers fails to abide.
What is tracking?
When it comes to email communication, this step is very crucial. Not only does is show that you are professional and courteous, but it also helps to prevent misunderstandings and missed opportunities.
What is respond in a timely manner?