FinTech
Human Capital
Making Things Work
Customer is always right
100

It was established in 1958 by Bank of America (BofA) as the BankAmericard credit card program. In response to competitor Master Charge (now Mastercard), BofA began to license the BankAmericard program to other financial institutions in 1966.

Visa

100

This airline CEO said, "Employees come number one, customers come number two."

Tony Fernandes

100
These people invented the "Continuous Improvement" mindset, otherwise known as "Kaizen".

Japanese

100

This is the second most trusted American B2B company, practicing open communication. This is a logistics company.

FedEx

200

This company is a Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its orange lion symbol goes back to its Dutch roots. 

ING

200

They pride themselves as the number one CRM solution. It is currently headed by Mark Benioff.

Salesforce

200

The Plan-Do-Check-Act (PDCA) Loop was attributed to this guy.

W. Edwards Deming

200

This is one of the most customer-centric companies ever. It started off as an online bookstore. 

Amazon

300

This is the world's highest valued FinTech company. This company is formerly known as Alipay. 

Ant Financial

300

This company terms their HR as People Operations. It is considered one of the Big Four tech companies and started as a search engine.

Google

300

This person pioneered the "Assembly Line" process through his automobile company.

Henry Ford

300

This person's vision was to create a computer for every home-- one that does not need a manual. He sought enlightenment from Zen Buddhism-- something that his products very much exuded.

Steve Jobs

400

This is a Chinese multinational conglomerate holding company founded in 1998. This is the world's largest video game company.

Tencent

400

"Management is doing things right; _________ is doing the right things"

-Peter Drucker

Leadership

400

This software development is a sequential design process in which progress is seen as flowing steadily downwards. We finish the development before changing anything.

Waterfall Model

400

The company's primary business is its subscription-based streaming service which offers online streaming of a library of films and television programs, including those produced in-house.

Netflix

500

He is known to have championed Smart Electronic Load or E-load service. He is currently helming the biggest bills payment multichannel platform which is on its way to being the BIGGEST Full-service FinTech Company.

LYF

500

Based on LYF's presentation, how do we conform to the new digital normal? 1) Embrace ______, 2) _______ quickly.

Change, Adapt

500

In software development, this approach develops requirements and solutions through the collaborative effort of self-organizing and cross-functional teams and their customer/end user.

Agile Software Development

500

This company is headquartered in Sweden. Founded in 2006, the company mainly provides an audio streaming platform, that offers DRM-restricted music and podcasts from record labels and media companies. 

Spotify