Employee Handbook
Commission Policy
Bulk Policy
Store Safety & Security
Cash Handling
100

What happens bi-weekly on every other Friday? 

What is all employees are paid or what is pay day 

100

If a questionnaire is not submitted in what formats will it not be reviewed or considered for approval? 

What is PDF or .JPG attachment. 

100

Individuals who make a minimum purchase of at least $2500 per transaction a monthly basis is? 

What is a Preferred Buyer.


100

What is the process required for all Marc Jacobs vendors and employees who enter the the store's backroom/stock area when exiting the store? 

What is Bag & Coat Checks 

100

By what law are we are required to collect client information for any cash payments of $10,000+ or more in a single day?

What Is Federal Law 

200

What is required to take a minimum 30 minute non working time for mid-day meal period? 

What is employees who work a minimum of a six hour shift

200

What is the result of failure to achieve the store monthly's SPH target for four consecutive months? 

What is termination

200

What is required for a preferred buyer to participate in the monthly warehouse special order offering? 


What is submitting a questionnaire and been approved 

200

What is the name of our Alarm Vendor? 

What is Guardian

200

What form is needed is needed for each customer spending over $10,000 in cash 

What is the IRS Form 8300

300

What is required of an employee unable to work, or is delayed in arriving? 


What is should call their supervisor within one hour of the employees normal start time. 

300

When should questionaries be submitted to be considered for the month? 

What is 3 weeks prior to the first Monday of the month 

ex: For a June 3rd released  assortment, questionaries must be received by May 13th. 

300

What is the additional discount offered in store for approved Preferred buyers? 

What is 25% 

300

The difference between an asset's reported quantity or value and the physical quantity and value is? 

What is Shrink

300

Retail store cash must be verified at what points of the day? Hint: There are 2. 

What is at opening & closing? 

400

What happens to any employee whose conduct, actions, or performance violates or conflicts with the company's policies? 

What is termination

400

What are the steps that should be taken as it relates to performance managing an employee who is not achieving their SPH targets? 

what is: 

1.Month 1 of missing SPH target- Coaching Conversation

2.Month 2 of missing SPH target- Written CAD

3.Month 3 of missing SPH target-Final

4.Month 4 of missing SPH target- Termination

400

what discount programs cannot b combined with any discounts offered to preferred buyers?

What is the Mall, Military discounts, etc. 

400

What are the 3 main factors that cause merchandise shrink? 


What is 

1.Internal Controls Failure

2.Internal Theft

3.Extrenal Theft 

400

What is an example of a situation that you would need to use the key to open the safe? 

What is an emergency , like if the battery to safe has died and the safe code can no longer be entered on the safe's keypad.

500

what is prohibited in the selling areas, or directly in front of the store? 

What is smoking, eating, or drinking. 

500

Approved preffered buyers may also purchase from in store inventory, provided they meet what? 

What is the minimum purchase threshold per transaction per month. 

500

what are the examples of the excluded merchandise? 

what is merchandise that include but are not limited to a full price product, all totes, al snapshots, all fragrances, all straps, all final marc down leather goods and accessories. 

500

What is the maximum number of times the same card may be tried as a method of payment? 

What is twice on the same business day. 

500

What are the cash limits for each of the following: Register(s), & Safe Funds? 

What is $300 & $ 1500