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Planes, trees and skies
Math, Matchsticks and calculators
Whose, who in the talking world
Gaining Scores
Where to from here
100
The philosophy that focuses on the holistic patient centric care.
What is Planetree?
100
Critical Access Hospital's are reimbursed by this method.
What is cost based reimbursement?
100
The speaker who provided tools and insight into Press Ganey.
Who is Megan Orr?
100
Scores that measure how well we are doing in patient satisfaction.
What are HCAPHS?
100
A document that was prepared by the executive leadership to guide the hospital in the future.
What is the business plan?
200
Care that centers around the patient.
What is patient centric care?
200
The expansion of health care is affectionately called.
What is Obamacare?
200
The speaker that entertained us through the financials of CAH's.
Who is Eric Shell?
200
This organization is top of it's field in sending out patient satisifaction surveys and providing tools to increase our scores.
Who is Press Ganey?
200
The total amount of money given to a department to be able to sufficiently run the department.
What is a budget?
300
This person started the Planetree movement.
Who was a patient?
300
Beds that allow patients to receive OT, ST, PT and skilled nursing care when available.
What is Swing Bed?
300
The speaker that spoke to us about the heart of the patient and family being the focus.
Who was Randall Carter?
300
Surveys that are sent from this outpatient department which has the most transfers and sees the most ill patients.
What is emergency department?
300
A plan that will allow quarterly pay out to employees if they decrease the quarterly operating loss of $125,000.
What is incentive pay?
400
The individual that builds the professional relationship that encourages the patient to feel they are in good hands.
Who is the doctor?
400
The piece of equipment that radiology could purchase to show we have expectional equipment.
What is digital mammography?
400
The persons that can impact all that has been learned over these few days.
Who is all of us?
400
The ability to discuss medications, diagnosis and etc. in a manner that the patinet can understand.
What is communication?
400
The amount of money that a fulltime staff member can receive if BCH is meeting all goals?
What is $250.00 per quarter?
500
Individuals that take time with the patient providing information and answering questions.
Who are the employees?
500
Understanding financial statements, budget process, department performance and payor reimbursement.
What does a manager need to better manage his/her department?
500
The reason that BCH and it's employees remain engaged in servicing the community.
Who is patient and family and we care?
500
Bath Community Hospital's staff will receive an incentive pay if the average HCAPHS scores are over this percent.
What is over 80%?
500
The team that approves the business plan and incentive plan.
Who is the Board of Directors?