Acrylic
Accessories
Fixtures/Pans/Tubs
Doors
Pictures/H2O/Misc
100

What is the height of our acrylic walls?

97!

100

What three metal finishes do we offer?

Chrome

Brushed Nickel

Oil Rubbed Bronze

100

T or F: We can move a drain more than 16"

False!

We can only move a drain up to 16" from its original location. 

100

If we install a California shower, will the doors be installed the same day?

No! 

The doors will be custom measured after the acrylic is installed, then the installers will return 4-6 weeks later to install the doors.

100

When selling or disconnecting a Jetted tub, what additional picture must you take?

Breaker Box/Electrical panel

200

T or F: We remove everything to the studs for every installation.

False!

Wet bed tile is the only time we will not remove all of the old tile. 

Fiberglass and Thin set will be fully removed.

200

T or F: We can install a seat on a knee wall.

False!

The knee wall is not structurally supported for a seat.

200

What is the smallest size standard pan we can sell?

What is the largest size standard pan we can sell?

30x30

36x60

200

What's the largest size pivot door we can sell, not including a panel?

36"

Smallest is 22", biggest is 36"

200

If you can't locate the main water shut off valve, what must you request for the job to move forward?

Tech measure/ PII

300

T or F: We can get a laser etched wall in a pressed tile pattern.

False! 

They are 2 different patterns for a reason, they can not mix. 

300

Do we sell a window kit for a window that isn't fully enclosed in the shower?

No! Acrylic must be installed all the way around the window to receive an acrylic window kit.

300

T or F: Only the Gibson valve can come with an additional transfer valve.

True!

We only offer this diverter valve on the Gibson.

300

If you sell a double threshold pan including doors, you must sell a bypass door or pivot door with a ______ panel.

Return

A return panel is needed to accommodate the second threshold of the pan.

300

In what situations do we not test the main water shut off valve?

The shut off is in a crawlspace.

The shut off valve will shut down multiple units.

The shut off is at the street.

400

T or F: We use caulk to give our units their water tight seal.

False!

We use 100% silicone which is waterproof.

400

T or F: We can install a bench seat on a 48" length or smaller shower.

False!

Instead, try to sell a folding seat. The bench seat is a stationary seat that would take up too much room in a small shower.

400

T or F: Any shower over 36" wide or 60" in length becomes an extra large shower pan and the drain becomes a center drain.

True! If your new shower pan exceeds these measures, make sure you can install a center drain with it. 

NOTE: Drains can not move more than 16".

400

T or F: The premium Caymen doors can only be sold in Oil Rubbed Bronze; the premium Denali doors can only be sold in Chrome and Brushed Nickel.

True!

Make sure you sell the correct door with what color they choose.

400

What pictures must you take for production to order materials for the job?

All Measurement photos, Top/bottom Left, Top/bottom Right, Full on, Main water shut off valve, anything weird or unusual.

500

What two ways can we sell a job with existing crown molding?

Bullnose tops or uppers and lowers with seam trim.

500

T or F: As long as you sold a ceiling panel, we can always remove a soffit.

False!

We can never guarantee fully removing the soffit. If you sold a ceiling panel, we can poke a hole and check if we can fully remove it.

500

T or F: The Gibson valve trim can be sold in all color finishes. 

False! 

The Gibson trim can only come in Chrome or Brushed Nickel.

500

T or F: Any shower less than 45" in length will be sold with Pivot doors. 

Any Shower larger than 45" in length will be sold with Bypass doors.

True!

500

When building a wall, what are three key indicators to look for?

1. There must be a drywall ceiling when building to the ceiling.

2. We must build the wall to the ceiling when installing a seat.

3. The maximum knee wall height is 38 inches.