CHEQUES
NON CUSTOMER
MISCALLENOUS
100
CVS and its eligibility

    • The cheque is a minimum of $10,000 (CAD or USD)
    • The cheque must be payable to the registered name on the deposit account (CIF)
    • The cheque must be issued from a business account
    • The cheque issuer must originate in Canada or USA
    • The appropriate hold is lodged
100
  • Bill payments, including OFI credit card payments

- $2999

100

True or false: TD certified cheques and drafts are eligible for CVS

FALSE

200

TD business and personal cheques (CAD or USD) deposited in branch only

3 business days

200
  • Cash payment to a TD credit card/Other credit products (e.g., LOC's, Mortgages, Loans)

$9999

200

What are you disclosing to a customer when approved for a credit card

  • All interest rates
  • The date when interest accrues/grace period
  • All non-interest fees
  • Minimum Payment requirements
300

Accounts opened for more than 90 days:

  • Cheques up to and equal to $1,500:

4 business days 

300
  • Cash deposits to a TD customer account 

$9999

300

You can refuse the $100 given to customer when depositing a cheque. 

TRUE

Based on the following: the account has been opened for less than 90 days

  • The cheque(s) is double endorsed.
  • The cheque(s) is stale dated.
  • Cheques that are not issued in Canadian dollars.
  • Cheques that are drawn on an institution outside of Canada.

You have reasonable grounds to believe the cheque is being deposited for fraudulent purposes. This could include a sudden increase in the number of cheques negotiated by a Personal Customer without a reasonable explanation.

400

Cheques issued in U.S. dollars drawn on a Canadian financial institution deposited at any TD branch:

5 business days 

400
  • Cash and coin exchanges

$2999

400

What is Tied Selling?

  • When staff pressure or coerce a customer into obtaining a product or service as a condition for obtaining another product or service
  • Brochure – Prohibited conduct rules for banks – what you need to know
500

Cheques drawn on a U.S financial institution

15 business days