Square Pricing
What is Square's card present standard rate?
2.6% + $.10 per transaction
What is the minimum number of calls per day that is expected of a BDR?
65/day
What are 3 of the 6 RST ICP types?
QSR, FSR, Breweries/Bars, Fast Casual, Ghost Kitchens, Multi-concept
Where do we win against most competitors?
Full cost of ownership, ecosystem of solutions, one stop shop for all things
What are the 2 Salesforce record types that BDRs work?
Leads & Contacts
What does a merchant need to qualify for custom rates with Square?
Process over $250k in GPV and an average ticket of $15 or higher
Name 3 of 4 types of outreach tasks that contribute to total activities.
Call, Email, Text, Social Media
You look at this business, https://thaichiliavonlake.com/
What about the website tells you this is a business we can help? How so?
No online ordering, no loyalty programs, no giftcards.
What are 5 common competitors in the RST space?
Aloha, Micros, Toast, Clover, Revel, Upserve, Arryved, TouchBistro, HarborTouch, SkyTab, Cake, Lightspeed, SpotOn
Name the offices in the US where BDRs are located
Scottsdale, St. Louis, Atlanta
What is the cost for Square Loyalty?
$45/month/location
How many DM Connects per day should a BDR be striving for, and what is the ideal DM Connect Rate?
7/day & 10%
What is the monthly cost for restaurants plus (including add ons)?
$60/month, +$40/device or +$50/location w/unlimited terminals
What are the 2 most common legacy POS platforms?
Aloha & Micros
What sales internal tool is recommend most to search for any information on Square?
HighSpot
What is our payroll cost each month including additional employees?
$35/month & $6/month/employee
What is the ideal DM Flip Rate?
10%
You Look at this RST
https://xolotaqueria.com/
What about the website tells you this RST could benefit from Square? How so?
Online ordering powered by DoorDash, no loyalty, no giftcards.
What's a feature most competitors have, that limits our ability to win deals.
Pre-Auth
What are 3 of the Sales Dispositions we choose from when completing a call in Truly?
No Answer, DM Conversation, Staff Conversation, Left VM, Wrong Number/Disconnected
What are the 4 different processing rates we have?
In person = 2.6% + .10
Online = 2.9% + .10
Invoices = 3.3% + .30
Manually Entered/Card on File = 3.5% + .15
What are the current BDR ROE thresholds prior to a lead automatically dripping?
DSLA > 14 & 45 total days of ownership
You are looking into this business.
https://www.capeporpoisekitchen.com/
What about it tells you Square could help it level up?
How so?
No Online ordering, Events Page, Offers Catering
Extra: Poor Website Design
What are the 4 most common cloud based POS platforms?
Toast, Clover, Revel, & Upserve
What year was Square founded?
2009