Bathrooms need to be checked on every?
30 mins
Within in how many rings should the phone need answered?
3
Hot food should always be placed on top of cold items?
No, Hot Items should always be on the bottom
What does NOW stand for
No order waits
Within how many seconds should you greet a guest when they enter the sports bar?
30 seconds
We should change sanitizer buckets every?
4 hours
Do you charge for extra sauces
Yes
When do we ask for tips?
Never
What do we say when someone yells FUMBLE?
What do you need?
Do we put names on every bag for take out and delivery orders?
Yes , so we don't get the bags confused
Server are not the only people who are responsible for bussing their tables?
What delivery service do we not go thru
Postmates
How often should high touch areas be cleaned?
4 hours
What does game on mean?
There is food ready to run to the guest?
Within how many seconds should a server greet a table after being seated?
45 seconds
Servers are responsible for stocking their stations
Yes
What type of orders get tamper proof seals?
All of delivery orders
When should we restock stations?
Throughout the shift
What's our after dark times?
9-close
What are the different types of buffalo sauce we carry?
Original
Mild
Medium
Hot
Wild
All team members are responsible for greeting the guest?
Yes
How should be ring in gift card orders?
Under Dine In?
What's our allergy sticker color?
Purple
How many silverware can you have on a tray
6
Who is responsible for running food?
Everyone