Policy
How often do you have to complete Woodfords annual trainings?
Once per year.
How do you know who is on-call each weekend?
Communicated by email.
An email is sent out on a Friday if the coordinator is not on-call letting you know who is on call.
Residential coordinator and Assistant Residential Coordinator alternate on-call for the weekends.
When does your credible note need to be submitted?
Credible notes need to be completed and submitted each shift prior to leaving for the day.
Which consumer can go on independent walks?
RK.
RK has independent walks but needs to check in every 20 - 25 minutes. If RK has not checked in with staff, staff is to go out looking for RK by foot or car.
KW and GP can also go for independent walk as they have alone time.
Who do you call if you are going to be late for a shift?
Residential coordinator should always be contacted first if you are going to be late for a shift.
Residential coordinator may ask you to also reach out to the staff on shift to inform them or the coordinator may do this depending on the situation.
How many sick days per quarter do you get?
One. You will be required to provide a medical note from your doctor for anything beyond one sick day in a quarter.
If you need Cleaning Supplies/Paper products should you call the on-call person.
Email the RC – borrow from neighboring location if it is urgent (Phone # & Addresses are on the phone list)
What should be saved next to your signature on your notes?
DSP
What consumers at Beach Street have alone time?
KW - Unlimited alone time
&
GP- Unlimited alone time
How often does Beach Street hold staff meetings?
Once every month.
Beach Street has monthly meeting on the first Wednesday of each month at 9am by zoom.
What is the maximum amount of hours you can work in a 24 hour period?
16 hours.
An exception to the 16 hours would need to be approved by the Program Director and / or the Assistant Program Director.
Approval for this would occur through the Residential Coordinator and the PD/APD. Situations may include but not limited too:
A delay in your relief staff arriving.
A delay in transportation services arriving.
Community Support Program cancellation.
Staffing shortage.
Inclement weather.
Natural Disaster.
If the 16-hour consecutive hour limit is exceeded without approval direct follow up with the DSP will occur with the Residential Coordinator in accordance with the Code of Conduct policy/procedure.
What do you do if a Maintenance Request is needed at the house?
e-mail your RC and APD about it.
Is going to day program considered a community activity?
No. Day program has there own goals and activities they have to do with the consumers.
In your credible documentation when this question is asked it is asking if while you were on shift with the consumer did the consumer do any community activities.
What consumer is on high blood pressure medication?
RW
RW is on Verapamil 120 mg tab. RW also needs to have his blood pressure taken three times per week.
Where can you find weekly schedules?
Each units schedule is hung in the office area for staff to review weekly.
What are the steps you need to take if you want to take a vacation?
1. communicate with your coordinator that you are looking to take a vacation.
2. Look to secure your coverage for your vacation. If you need assistance in securing coverage reach out to your coordinator.
3. Once you have secured your coverage, submit a vacation request. In the comment area you will add in who will be covering each shift for you.
4. Send your Coordinator an email that you have secured your coverage and who will be covering your shift.
What are some staff examples that you would call your RC or ARC?
Staff Injury
Vehicle Accident
Immediate Scheduling Concern: Relief Staff not arrived (15 minutes late), Running Late, Situation has arrived where an early departure from shift is needed, Call out sick
Should staff be completing the credible question: Was a discussion about Employment had with the consumer?
Yes, staff should try to have this conversation with the consumer daily but at a minimum this should be done once during your work week.
You must also fill in the narrative for this question with the details around your conversation with the consumer.
If you need some examples of how to approach the consumer around this conversation reach out to your RC or ARC.
What consumer has a beauty day every month?
RK:
She will sit down with the ARC or RC and plan her beauty day for the month. RK gets 40$ each month to spend on this activity.
Where can you find consumers information on the following:
Assessments
Correspondence
Medical
Releases & Permission
-Credible attachments
What is the maximum amount of weeks you can take off for vacation without needing to take a leave of absence?
Two weeks.
What are some examples that you would call your ARC or RC for a consumer?
Environmental Emergency (Fire, Power Outage, Furnace/No Heat, Flooding)
Medical Emergency requiring an Emergency Room visit or ambulance transport
Escalating Behavioral Crisis that cannot be managed safely by the DSP’s onsite
Medications Supply Exhausted
Elopement (Runs Away – Unable to locate)
Any situation that may potentially compromise the health & safety of the consumer.
What types of documentation needs to be done daily prior to you leaving your shift?
Credible notes
PCP Goals
HCBS Financial Goals
HCBS Transportation Goal
Active Daily living Goal (ADL's)
Program Goals
Monthly summary sheet
What consumers are diagnosed with depression at Beach Street?
KW
&
GP
During Winter months / storms, what should you as staff be prepared with and things you will need to do?