Kronos
Front office
Medical Assisting
Triage
Appledore/HCA
100

This must not happen unless you have prior approval from Susan per pay peroid

What is overtime

100

you must do this when checking in a patient

What is two identifiers to make sure you have the correct patient

100

When calling for a patient we should do this.

what is go out to the waiting room to call them as some people can't hear.

100

This is done when we can't help the patient over the phone

What is make an appointment

100

HCA just opened and ER in this NH town

What is plaistow

200

You must do this no matter what time you come in and when you go to lunch and when you leave at night.

What is punch in and out

200

When talking on the phone you should end the call by saying this.

What is thank you for calling, is there anything else i can assist you with?

200

These should be touched EVERY day

What is all bubbles

200

This is done when the patient was just in the hospital

What is TOC and Hospital follow up appointment in office

200

There are this many paid holidays in Appledore

What is 6

300

You must take this if you work 6 or more hours

What is a full 30 minute break.

300

When checking out a patient all patients must have this before they leave

What is a follow up appointment

300

When a patient is done in an exam room, this must happen

What is wipe down the room before the next person is roomed

300

Hospital follow up appointments are this amount of time except for Dr. Davies

What is 40 minutes.

300

Employee surveys are done twice a year for this reason

What is to hear your voice

400
This time period is needed in order to request time off/vacation to properly prepare a coverage plan.

What is two week notice

400

When a patient gives you back paperwork, you should do this

what is check the paperwork and make sure it has a readable name on it and that the paperwork is complete

400

This must be done with all supplies in each exam room monthly

What is check for expiration dates

400

These types of appointments need a nurse immediately on the phone

What is chest pain, abd pain, swollen limbs, slurring of speech, suicidal idealation

400

This happens once a year for employees to look at benefits

What is open enrollment 

500

You must have this in order to request time off/vacation

What is earned time on the books

500

It is important to collect this at the time of their visit.

What is the patients copay

500

This must be done with supplies each week

What is stock the exam rooms

500

This does not happen in a TE.

what is have a conversation in the chart. facts not feelings

500

able to use this space during certain times of the day to work out 

what is Physical therapy upstairs gym