4 W's
Who owns Beanz Cafe?
Doug Hurry & Lori Kays
Where is Beanz Cafe located?
What competing coffee shop opened up nearby?
Starbucks
What is the downside to cooperating with an angel investor?
Giving up 50% of decision power & business ownership.
Why are new customers at Beanz confused when ordering?
There is no clear line for ordering or pickup (unorthodox ordering process).
How urgent should a decision be made in this case?
Incredibly urgent!
What is another name for the Beanz training manual?
Beanz Bible
Besides coffee, how else does Beanz produce revenues?
Catering services, in-house food, sale of local arts
Describe a Management Buyout method
Training an existing manager to eventually buy the business at a reduced price - a gradual ownership transfer.
How do Beanz employees pass on customer orders from the front till to the baristas & kitchen?
Through use of sticky notes and an outdated till.
What are the most pressing issues for Beanz?
Financial Performance & Business Direction
What childrens book is associated with PEI?
Anne of Green Gables
How many coffee shops are within a two-block radius of Beanz?
11
If Beanz sold out to the highest bidder at $0.50 per dollar of annual sales, how much would Beanz Cafe sell for? (Approximate)
300k - 350k
Describe Beanz's marketing strategies
Little to no advertising - reliance on word-of-mouth & a singular listing in Yellow Pages.
Why is Beanz facing such difficulties?
Unnecessary amount of employees, lack of outlined business strategy, & informal operational procedures.
Name two of the largest coffee bean producing countries.
Brazil, Vietnam, Indonesia, Columbia, or Kenya.
Despite Beanz local popularity, what financial struggle do they consistently face?
Net losses & large operational deficit
Describe the most reasonable strategic direction for Beanz to pursue
...
Approximately, what percentage of revenues are expensed through labour costs & inventory?
70%! (37% Labour / 33% Inventory)