I <3 Wrike
Stupid Partner ?s
MSFT 101 n` Thangs
Random Vendy & Stuffs
100

Creating a custom rate plan

Product management request

100

Tax inquiries should be directed here

salestax@pax8.com

100
2 common errors when MSFT order isn't validated

Delegated Admin accepted and / or Tenant ID is incorrect. 

100

This Migration tool moves sharepoint and teams

BitTitan migration bundle

200
The first thing you should do when a partner emails you saying they are taking over a customer

Check the P8P to see is they are in our ecosystem!

200

When does MSFT check in and get billed 

1st of the month. MAKE seat count changes before this date!

200

Where to check if a partner has a PSA tool synced

SF -> Left hand column -> PSA tools

200

This security vendor DOES NOT pro rate

IRONSCALES

300

You need to attach these two things to the wrike ticket  when migration customers between partners

losing partner email and winning partner email

300

Extend a Pax8 Pro Trial 

Wrike -> product management request -> Pax8 pro

300

This is where you find out if the MSFT partner shell is complete

P8P -> Shells -> Put in partners name
300
A partner wants to change where the Pax8 emails get sent to for a customer

P8P -> Customer -> contacts -> set "primary" 

400

My partner wants Pax8 Swag

Merchandise Request Form

400
These 5 details are needed for a credit request

1. Partner name

2. Contact email

3. Vendor

4. Service period for credit

5. Reason

400

What information is needed to unlock a MSFT partner shell?

MPN ID, Accepting Pax8 as reseller, enroll in CSP program 

400

When can Cocs be done in NCE

End of contract either monthly, yearly, or 3 year terms

500

The monthly spend a partner needs to be approved for net 30 terms

50,000+ 
500

What two days per month is it advised to sync Azure subs to a psa?

4th or 5th

500

Amount of time it takes to refund in NCE

72 hours

500

What information is needed to fill out a quote in the portal?

Partner name, existing lead, quantity, start date