HR
FOODSERVICE
GIFTS/GROCERY
Operations
MAINTENACE
100

What is the policy for people to call in for their shift?

Person needs to call 1 hour before shift

100

What is the shelf life for chicken sandwhiches?

1 hour

100
When do we rotate products in grocery?

Once a month or when needed

100
How much money is allowed to be inside the registers?

Between $300 and $400

100

How many ice bags fit in one ice merchandiser? 

About 96 bags 

200

When do employees need an accomadation?

When the employee can't perform basic duties due to an injury or medical condition. 

200

How many customer service positions do we have? 

4 (pastry, fudge, jerky, and TRU)

200

What does hospitality mean in gifts?

Customer service. (Helping customers, passing out stickers, greeting customers, etc)

200

What is our refund/exchange policy?

No longer do refunds but exchanges on same items (different size/color)

200

How often do the pressure washers come?

Once a month

300

How many shifts does someone have to miss to be put on LOA? 

5 consecutive shifts

300

Name our current top 10 items

1. Chips

2. Fudge dates

3. Italian hoagies 

4. Blueberry Scones

5. Sandwich builds 

6. Brisket propping

7. Lil Sauce cups

8.Banana Storage

9. Warmer drawer

10. Oven Guidance 

300

How many cooler doors do we have?

27 doors

300

How long can customers stay on the property?

While shopping. Other than that, no over night parking

300

What is the name of the brand we use for our outside trash cans and trash hoppers?

Rubbermaid 

400

What is our training process?

Tell, show, do, review, make adjustments follow through 

400

What is the SOP for cleaning floors?

Sweep, Deck scrub (1st and 3rd), and floor machine (2nd)

400

What is the pricing for items to put security tags on?

$69.99 and above


400

How many regionals does the company have?

4 (Jeff, Richard, James, and Josh)

400

How many grades of gas do we provide?

7 grades

500

Who is the director of HR?

John Taylor
500

What is the lifespan of sliced tomatoes?

24 hours

500

Who at corporate approves all sampling?

Crystal Nguyen

500

What are issues could cause "EOD" fail?

Open register, hung transaction, fuel sales

500

Who is our district manager for this department?

Stephan Chastain