Beck Specific
How many staff work at Beck?
Nine
Ellen, Cassie, Emma, Tamara, Kasia, April, Cindy, Evelyn & Sydney
Treva employs us :)
Name a way to have ridiculously amazing customer service
Yes!
Sounds above 2000 Hz are considered this type of pitch.
What is high-frequency?
Would someone applying for DB have a client ID number?
No.
OW patients would have a claim number and could have previously been on ODSP.
What percentage of fittings should be ReSound?
85%
What is our phone number?
519-438-0492
What 4 recalls should be set for patient who got hearing aids today?
Follow up, 6 month clean and check, annual hearing test and EOW.
These cells in the cochlea are essential for hearing and do not regrow once damaged.
What are hair cells?
How often can we bill ODSP for service bundles and HT
Once a year
What mfr. offers fall detection?
Starkey.
What year did Beck open/ how many years has Beck Hearing been in business
1969 / 57 years in July!
What is the minimum age we can test hearing?
5 years old.
Pt should be able to be alone in the testing booth and and follow instructions.
Hearing loss present at birth.
What is congenital hearing loss?
Once we receive PA, how long is the repair warranty for NIHB?
12 months
Who is our sales rep. for Bernafon?
Ronda Bean!
What is the correct Central Postal Code?
N6B 2E5
Name 3 examples of important answers when booking a hearing test.
Age, experiencing any pain or ringing, tested before, referral source, who is accompanying them, which location etc.
The tiny bones of the middle ear are collectively called this.
What are the ossicles?
When can we bill for a WSIB fitting?
After the 30-90 day appointment. Need the outcome report.
Where is GN ReSound headquaters?
Ballerup, Denmark
Name one of the BECK Promises
Beyond Expectations
Exceptional Care
Customized Solutions
Kindness & Expertise
What does IPAC stand for?
Infection Prevention and Control
This test measures how softly a person can hear different pitches.
What is pure-tone audiometry?
How much can we bill for a hearing aid for a DVA pt?
$795
What mfr. offers the colour Chestnut?
Phonak