Techniques
giving clear and concise directions is what type of behavioral technique?
Directive statement
What is the most common strategy we use when talking to a cm about an altercation?
Lifespace interview
IESCAPE
what 2 reports do we have?
accident and behavioral
why do we do Planned ignoring?
to ignore the negative seeking behaviors and to reinforce good behaviors.
This is when cms sit in a circle with a facilitator, they decide ground rules, and talk about the situation, then brainstorm to make things right.
Restorative justice
whats on a report?
name, date, location, time, staff code, description of incident
What is hurdle help?
giving just enough help so cm can do it on their own
working backwards from the solution is called?
Solution focus brief therapy
the details on a report need to be?
sequential and descriptive
what is positive reinforcement and what 2 types are there?
giving something to the subject when they perform the desired action so they associate the action with the reward and do it more often
internal and external
What does Empathic listening entail?
nonjudgmental
undivided attention
restatement to clarify message
air time
what is the purpose of the reports?
to identify patterns and determine if a behavioral plan needs to be done