BEHAVIOURAL SCIENCE

ETHICS/COM/D.V

100

TYPES OF NON-VERBAL COMMUNICATION 

FACIAL EXPRESSIONS, EYE CONTACT, BODY LANGUAGE, TOUCHING 

200

TYPES OF COMMUNICATION

1. VERBAL COMMUNICATION

2. WRITTEN COMMUNICATION

3. NON-VERBAL COMMUNICATION 

300

LIST THE 9 CHARACTERISTICS OF AN ETHICAL PERSON

1. TRUSTWORTHY 2. RESPECT. 3. RESPONSIBILITY 4. FAIRNESS 5.CARING 6. CITIZENSHIP 7. COMPASSION 8. CONSCIENTIOUSNESS 9. DEVOTION

400

WHAT OPTIONS DOES THE CRIMINAL JUSTICE SYSTEM PROVIDE FOR VICTIMS OF DOMESTIC VIOLENCE ?

1. THE ISSUANCE OF A PROTECTION ORDER

2. THE ISSUANCE OF AN INTERIM PROTECTION ORDER

3. AN OPTION FOR A SIGNED UNDERTAKING

500

DEFINE PERJURY

The act of fellow officers lying in the court of law to provide an alibi for fellow officers apprehended in unlawful activity 

GROUP AND TEAMWORK

100

WHAT IS A TEAM ?

A team is a unit of two or more people who interact regularly and coordinate their work to accomplish a specific shared goal or mission. 

200

ADVANTAGES OF TEAMWORK

IMPROVED TRUST

GREATER ACHIEVEMENT OF ORGANIZATIONAL GOALS

BETTER WORK RELATIONSHIPS

HIGHER MORALE

GREATER UNITY

GREATER PRODUCTIVITY THROUGH PROBLEM SOLVING 

300

NAME THE STAGES OF GROUP DEVELOPMENT ACCORDING TO BRUCE TUCKMAN 1965

FORMING 

STORMING 

NORMING

PERFORMING

ADJOURNING 

400

DEFINE SOCIAL LOAFING 

Social Loafing is letting other members do the work. it is the tendency to withhold physical or intellectual effort when performing a group task. 

500

DEFINE NORMING

DURING THIS STAGE, INTERPERSONAL RELATIONS ARE CHARACTERIZED BY COHESION. MEMBERS RESOLVE THE ISSUES THAT PROVOKED THE STORMING. THEY ACKNOWLEDGE THE MEMBERS CONTRIBUTIONS AND SOLVE GROUP ISSUES 

KIX FOR LIXX

100

HOW MANY APPLES GROW ON TREES?

ALL OF THEM 

200

FILL IN THE BLANKS 

__ OF _________ TONIGHT 

AS OF MIDNIGHT TONIGHT

300

WHAT WAS THE NAME OF JOLEE'S BROTHER? 

HINT: PICTURE ON THE WALL

BRANDON

400

WHAT IS THE 7TH WORD OF THE NATIONAL PLEDGE ?

LIFE

500

what gets wet while drying?

A TOWEL

CUSTOMER SERVICE/EMOTIONAL INTELLIGENCE

100

BENEFITS OF CUSTOMER SERVICE

1. BETTER PARTNERSHIPS

2. IMPROVED TRUST

3. IMPROVED ORGANIZATION REPUTATION

200

GOOD CUSTOMER SERVICE=_____________=HIGHER SOLVE RATE. (FILL IN THE BLANKS)

IMPROVED COMMUNITY RELATIONS

300

WHAT IS EMOTIONAL INTELLIGENCE?

Emotional intelligence may be defined as " the capacity for recognizing our own feelings and those of others, for motivating ourselves for managing emotions well in ourselves and in our relationships.

Goleman 19995

400

WHEN DEALING WITH CUSTOMERS IF THE PERSON IS A SUSPECT YOU ARE NOT TO EXTEND GENERAL COURTESY TO THEM BUT RATHER BE VERY AUTHORITATIVE. 

TRUE OR FALSE 

FALSE 

500

ACCORDING TO FISCHER (1997) THE MOST COMMON NEGATIVE EMOTIONS EXPERIENCED IN THE WORKPLACE ARE.....

FRUSTRATION, IRRITATION, WORRY, NERVOUSNESS, ANGER, AGGRAVATION, DISLIKE, DISAPPOINTMENT, UNHAPPINESS

BONUS

100

1. Possessing critical thinking skills and having the ability to prioritize competing ethical values and principles are part explanation of:
   1. Moral Motivation
   2. Sensitivity 
   3. Moral Judgment
   4. Moral Character

1. MORAL JUDGEMENT 

200

Name the boroughs of Trinidad and Tobago 

ARIMA 

CHAGUANAS 

POINT FORTIN

300

What can you hold in your left hand but not in your right?

Your right elbow

400

Name the three cities in Trinidad.

Trinidad only has two cities

500

DEFINE COMPETENCE

YOU MUST BE AWARE OF THE DUTIES OF A CONSTABLE AND ALL OTHER THE OTHER RANKS OR THE TTPS AS WELL AS SERVICES PROVIDED BY THE SERVICE. YOU MUST KNOW THE LAWS, POLICIES, REGULATIONS, PROCEDURES AND HUMAN RIGHT ISSUES.