Sales Funnel (Where we at?)
FAQ
Because We Think
Customer Profiling
Good to Know
100

I'm just working out of my garage, can the machine be broken down for storage? Also wondering if I pick it up, can shipping come off? 

Negotiations. 

100

The machine's capabilities

.75-6" OD round

1-4" Square 6x2 Rec

1-4" Ang/chan

100

What is Sales number one job? 

Problem solve and solution provide.

100

Has a tube bender and a garage, needs to ask "the boss" to purchase. 

Hobbyist 

100

T/F The machine has to be bolted to the ground? 

False

200

We are ready to proceed, what can you do for me? Sharpen your pencil as much as you can. 

Negotiations.

200

This questions gets asked about the machine simultaneously cutting parts for a project. 

Does it index/auto feed the stick? 

200

The prospect is a little short in the bank account to afford a machine. What options do they have and at what benefit to this time of year? 

What is financing and tax incentives for 179?

200

Works on a lot of stands for bulk tanks. Said he will get files over and a lad with the same last name sends them. 

Mom and Pop stainless shop

200
The standard phase for a Hyp 45

single phase

300

Are you running any discounts through the end of the year? I will send this to the higher ups for budgeting. 

Product proposal. 

300

The most common software question in regard to the Dragon

Is software included? 

Can it import? 

Is it hard to use? 

Which software comes with the machine? 

Subscription? 

300

The prospect was wanting to get a machine at the end of the year but you haven't received a PO yet. What do you do?

Let them know the window is closing for getting a machine by years end and ask them if they are still interested in doing so. 

300

When asked what software they use they say none. But they get stuff detailed in Tekla/SDS2

What is misc. metals or structural steel? 

300

DAILY DOUBLE!!! 

The length of the machine with CSS 

46'

400

Before we pull the trigger, we need to see one in person. 

PRODUCT PROPOSAL 

400

This material shape is the most common asked that is outside of the machines capabilities. 

What is Flat Bar? 

400

You have a Benchmark or time trial that needs to get done but Jaryd is gone. What do you do? 

Ask for help/do it yourself. 

400

When asked what they do, they say "we make [enter product]."

What is OEM/manufacturer 

400

***In a pinch*** What is the max length of flat bar we could cut?

What is 72"

500

Everything is good and ready to go. I submitted the quote for approval. We are going to have a meeting on it next Wednesday and I will reach back out to you after that. 

PRODUCT PROPOSAL!!!!!!!

500

The most common question from a new prospect is? 

What is price? 

500
You are unsure of a situation and want to get the best results out of it. What should you do? 

ASK FOR HELP

500

"We do a little of everything, handrails, guard rails, farm work"

What is Misc. metals?

500

What is the best practice when communicating with customers and Bend-Tech staff? 

Honesty