The amount to be paid before the plan starts paying
What is deductible?
This SPA will tell me when I can fax EOBs to a member.
What is the HIPAA Advocacy?
What is paraphrasing.
The goal percentages to earn QVC for Questions 2 on UES Surveys.
What is 91%?
This annual vaccine offers normally starts in the fall.
What is the flu shot?
This clause can help protect members when their doctor takes blood in the office and sends it out to run the labs.
What is NOBLX?
Active listening and hands off the keyboard are 2 ways to do this.
What is be here now?
If this metric is below 8% I can earn an extra $50 per month on QVC.
What is route rate?
This preventive service may be offered for members 45-75.
What is colonoscopy?
This is a vital part of our role and is especially important for members new to plans or insurance in general.
What is education?
This tells me how satisfied the members are with my assistance and should be at 93% or more.
What is UES Q3?
This system is used to document referrals whether they are accepted or declined.
What is ICUE?
Having a conversation with this person will help build rapport and trust.
What is a friend?
If I do this for at least 40% of my opportunities I am one step closer to QVC.
What is offer programs?
This tool lets us send community resources to our members.
What is Aunt Bertha?
What is a recap?
This metric must be at 80% or higher for programs to qualify for QVC.
What is enroll rate?
This program can be used for a variety of offers including financial distress and overwhelming medical issues.
What is general condition management?