True/False
True/False
Sage HRMS integrates with One Konnect to provide payroll information to benefit providers.
False
Customer wants to add a new benefit carrier, who do they need to contact?
Channel Partner of record
True/False
Within Sage HRMS are we able to send Cobra Information to Benefit providers.
True
How does a customer submit a question to One Konnect?
One Konnect VIP system
True/False
Do we troubleshoot issues for Benefit Messenger file feeds when data is missing in Sage HRMS?
True
Customer receives an email regarding missing information in file feed what should they do first?
Verify that the information is in Sage HRMS
True/False
Sage HRMS support will assist the customer with setup of Benefit Messenger?
False: Channel Partner of record will do the initial setup.
Customer receives an email from benefit provider that the weekly file feed has not been received who do they need to contact?
One Konnect via the VIP system
True/False
Sage will provide the registration key for Benefit Messenger setup?
False
What year did the partnership with Sage and One Konnect start?
2007