Initial Request
Bereavement eligibility whose death can I request time off for
Parent, spouse, child, in laws, cousin, uncle, aunt
Who is the RFL email for PPTO, Personal, FMLA leaves sent to?
List 3 sets of persons that may be eligible for the PPTO Benefit
Update
What is the process for requesting Job Descriptions?
Check job bank if not available, ask onshore and if they dont have request from Kara Levine
List 3 codes that can be found on the FMLA Report?
PPTO, Caregiver, Bereavement, FMLA PTO, FMLA unpaid
Jarid created a Personal Leave Request for Wendy Topaz. Below are the dates provided on the Case:
Last day at work – 05/25/2022
Leave start date – 05/26/2022
Anticipated RFL = 6/1/2023
What is required to process the above?
PML and SPML/BUPIC/Line Lead Approval
Apart from Maternity Leave, if an employee is returning from a Leave of Absence that has exceeded 6 months. When processing we would
Seek approval from PML prior to processing the EEs RFL.
My baby was born on 1/31/2021 and I took my first 6 weeks. Under the lookback my eligibility letter states I'm not eligible for FMLA but eligible for PPTO why is that?
Since its outside the 12 months since birth of child then your remaining time won't count against your FMLA but it is covered under your 14 weeks of baby bonding time
I submitted my military orders and didn't get a pay differential. Where is my money?
Your orders was not covered on title 10 or 32 so not eligible for defferential.
The employee sent an LOA change today for 6/15/2022 and Prudential report has his claim approved through 5/30/2022. How do you action
Approve the FMLA policy for the STD policy approve from start date to 5/30/2022 and pend from 5/31/2022 thru to 6/14/2022. Resend eligibility letter do not send status update.
You are processing a Maternity Leave. The employee started 02/28/2022. The employee’s work Location is Boston,MA. How do you process this Leave?
We enter MTF in PeopleSoft and process as non-fmla eligible in AS.
An EE has indicated that they will return to work with restrictions which include the following for the foreseeable future. How do we process?
Reduction to 35 hours per week
No sitting/ standing for longer than 3 hours
15 minutes break for stretching
No travelling
We reach out to the employee requesting a revised release to include end date of restrictions,/reevaluation date/follow-up appointment
I adopted my baby last week and the child was placed with me today. I am now applying for adoption leave to get my 6 weeks adoption leave and 12 weeks PPTO can you assist?
For adoption you are entitled to 12 weeks of PPTO
I'm pregnant and intend on going on MTF am I eligible
Check FMLA Tool, years of service start date etc
You are doing the FMLA Report and noticed that an employee used a Paid or unpaid code for (– 8) hours. What would you do?
Check to see if time was already entered if yes remove the time in AS. If no time was entered no action required
I am FMLA eligible, requested caregiver leave and my eligibility letter under the FMLA portion says not eligible. Why is that when I need the time to care for my mother in law?
Mother in law is not covered under FMLA. So the time spent caring for her won't count against your FMLA but it will count against your 3 weeks of caregiver time
You have gotten approvals and processed my return for 20 hours per week. What are the next steps.
Create intermittent FMLA tracking case if FMLA eligible, ensure NST updates hours. If non-FMLA just ensure hours are updated
Identify the error in the below intermittent PPTO policies and provide what corrective action should be taken
FMLA 5/23/2022 - 5/22/2023 Approved
CA Family Rights Act -5/22/2023 Approved
CA Paid Family Leave -5/22/2023 Approved
CA Paid Family leave should be sent as pending in the eligibility letter and then denied not applicable after paperwork is sent
I've tested positive for COVID please send my FMLA COVID code. Upon creating case you determine EE is not FMLA eligible how do you move forward
Create case using date and send ineligiblity notice
You are doing the FMLA report and John Doe used FMLA PTO for 3 days however he has no case in AS. What do you do?
Go to the FMLA PPTO Report folder and send the applicable email for FMLA PTO and post in notes under the employee's name.
My due date is October 1,2022 however my doctor has requested that I stop working today due to pregnancy complications. How do you process?
Calculate pregnancy leave from start date to due date, include number of days on eligibility letter, pend the pregnancy leave policy, send note to Pru advising EE has been disabled early due to pregnancy complications
I am returning from Maternity leave and I am in CA. How would you update the policies for my case
Update delivery date and bonding date, ensure the ...
For my PPTO I want intermittent and consecutive time. Intermittent 5/1/2022 and 5/31/2022 and consecutive 6/1/2022 through 7/1/2022. How would you process
Send charge code to EE off intermittent case. Open a consecutive case for the 6/1/2022 and update PS
HR Manager is requesting STD on behalf of employee how do you move forward
Advise HR STD has to be requested by family member spouse or parent
For the Prudential report, there are some claims in pending and some under DBL and TBD how do you action
For pending claims without date no action required, pending claim with a date update PS with pending date and for DBL & TBD update on report as state benefit no action required