Time off
True or false: Unpaid time is cap to 80 hours and ee will not be able to earn any more unpaid time until the next year.
False
What is the last step of the contact flow?
Closing
Which of the following employee classes are eligible for bereavement-paid pay code? (Select all that apply)
-F
-R
-H
-Q
-F
-R
-Q
What tool do we use to check on changes such as payroll change, building transfer, conversion etc
People portal
What is the most common letter in English?
A , E , I
I
How many days of bereavement does an eligible employee gets when requesting a bereavement?
3 Full days of pay and 2 additional days with travel paperwork.
What is the third step in the contact flow?
Empathizing
TRD stands for____, ____, ___
-Type, Reason, Data
-Time, Reason, Driver
-Type, Reason, Driver
-Time, Reason, Data
Type Reason Driver
Amazon labor schedule tool is used to do what?
To check on schedule details such as VET or VTO opportunity etc
Different types of punches are____. (Select all that apply)
-Start of Shift
-End of Shift
-Break in & Break Out
-Lunch Time
-Start of Shift
-End of Shift
-Break in & Break Out
True or False: Classes F, R, H receive personal time annually.
True
What is the greeting statement?
"Thanks for contacting My HR Live Support, this is ........Who do I have the pleasure of speaking with?
Vacation Time should be requested at least ___ hours prior to the scheduled start time.
-8
-48
-24
-4
24 hours
Amazon employee can use this tool to request time off, report absence, check pay statements etc
Atoz
What's the movie?
🏠😱🎄👱 😱👦🏼🏡
Home alone
How does these classes of employment XQIMS accrue vacation time?
These class of employment do not accumulate vacation time.
When repeating the issues and the action taken on the contact, what is this called?
Recap
In which one of the below Scenarios should RCRC tool be used:
-To leave notes in MyTime, when a manual refund of UPT is needed.
-To complement notes when PTO is coded in a closed pay cycle.
-none
-To complement notes when a punch correction is added in MyTime in a closed pay cycle.
-To complement notes when a punch correction is added in MyTime in a closed pay cycle.
What tool shows us the employes profile when a call is accepted?
USC
Name that Song "I remember those days when hell was my home "...
Cham/Baby Cham- Ghetto Story
True or False: VET and VTO is available at all times and is eligible to all employee to claim.
False
What part of the call flow speaks on taking actions and providing the accurate information?
Complete Answers, expectations and enable self-sufficiency
What's the name of the tool that we use to update personal information when employee is terminated?
WDMT (Manage worker details tool)
What tool do we use to find the termination reason?
People Portal
What's this movie?
🏝️🧬🦖 🦕🧬
Jurassic park