Cat 1
The system you use to access benefits and eligibility
What is Omni
If given a Member ID number, select this for ID type
What is Other
You will select this on the Issue related drop down
What is Part C
The tool to use to access the benefits
What is Sensentia
The Plan Name under Product Details and the DSNP Integration Status which will indicate this
What is AIP or Non-AIP
This is the last screen you will see before ending call
What is the wrap up screen
this is where you will put the quoted benefits
What is document service
On the View Eligibility screen, read this to the provider
The red disclaimer
You will do this if the members plan is not aligned and they want medicaid benefit information
What is transfer to correct state medicaid
this is how you verify the member
What is DOB and Member ID
This indicator will display if member has dual aligned
What is Y
A farmer has 30 chicken twenty 8, how many didnt?
What is 10
The two ways to verify provider
What is the NPI and TAX ID
Providers sometime gives this instead of the members ID number
What is Medicare Beneficiary Identifiers (MBI'S)
I have cities, but no houses. I have mountains, but no trees. I have water but no fish. What am I?
What is a map