Benefits and Well-Being Resources
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More Frequently asked questions
100

"I want to know about all of the Benefits that Trilogy offers. Where can I get a breakdown of that"

You can find everything you need in the Benefits Guie, which can be found in Virgin Pulse, Compass, or Workrede.

100

Where can I find the 2024 Benefits Guide? There are several right answers. Please be as specific as you can.

  • Workrede: Under Resources, go to the Benefits tab > Benefits Guide
  • Virgin Pulse: Access the guide in the Benefits section
  • Compass Employee Services: Navigate to Others > Benefits
100

What does "BRC" stand for

Benefits Resource Center. The BRC is available to you and your covered dependents as a part of your Benefits program to help you enroll in benefits, understand and use your benefits, resolve claim and billing issues, assist with filing for leave of absence, and answering questions about your benefits options.

200

What is the name of the continuing education platform?


Guild

200
Where on Virgin Pulse can you see if you have earned your Wellness Rate?
Click the Rewards arrow, then scroll till you see "Earn The Wellness Rate"
200

When should a New Hire enroll in benefits?

A New Hire must enroll within 30 days from the date of hire or effective date of gaining eligibility for a benefits-eligible position.Benefits will begin the first of the month following your date of hire or date of status change.

300

What is Hinge Health for? 

Hinge Health is your one-stop shop for muscle and joint issues, connecting you with a clinical care team, customized exercise therapy plans, wearable sensor-guided exercise, and more via a convenient, no-cost app.

300
Where can I find what is coming up in future months for events and activities?

Click social > then Events Calendar. 

300

How much money can you earn a year with Virgin Pulse?

You can earn up to 300 dollars a year. 

400

What can I attend each month to stay up to date on what’s happening?


The Monthly Champ Chat.

400
Where can you find & download your Preventative Exam Verified Form?

Click Benefits, > type in or scroll to Download Preventative Exam Verified Form, then click "Start Now."

*You cannot print out and give your form to anyone else, the form is specific to the account user,


400

How many weeks of paid maternity leave does an eligible get?


Trilogy provides up to six (6) weeks of paid leave to any eligible employee who becomes a parent through birth or adoption on or after April 1, 2023, to allow the employee time to bond with the new child.

500

TRUE OR FALSE? Employees can go into ADP and change their Benefits Elections whenever they want.

FALSE. Retro Changes are not allowed outside of Open Enrollment or Qualifying Life Events. Please direct employees to the BRC if they have more questions.

500

What site do you use to enroll in Benefits?

MyADP or ADP Mobile Solutions app.

500

How to access and use the LSA?

You can access your LSA by going to rewards > click the small arrow next to Virgin Pulse Wellbeing Program, and click the myhealth.bankofamerica.com link.