OSC
OSC is the acronym for this
What is the Office of the State Controller?
What is Ops Payroll Master Data?
This is the physical address for the training team
What is 3514 Bush Street?
What is securityrequestsap@osc.nc.gov?
This is the start time for all call center employees
What is 8am?
This is the physical address to Best Shared Services
What is 3512 Bush Street?
Heat Group for W2 reprints with no address change
What is CC Management?
This is where the Training documents for the classes are located
What is the OSC Website?
If an employee needs SAP access, the ticket goes here?
What is Functional Security Support?
This spells out time off requests
What is the time and attendance policy?
NC State Controller
What is Dr. Linda Combs?
This is when a ticket has been reopened but no new assignment has been created
What is an orphan ticket?
This is the name of the training class HR reps complete to learn the Cross Agency Verification reporting tool
What is BobJ410?
This is the transaction that is used to find data owners in the SAP system
What is ZBADATAOWN?
This is the turn around time for processing emails
What is 30 mins to one hour?
The assignment icon with the "1" is for this assignment group
What is CC Reps?
This is the phone number to the training team
What is 919-707-0648?
This is the general name of the teams that handle security and system issues within the Beacon system
What is Functional?
These two teams make up the OSC call center
What is Best Shared Services and NCFS Call Centers?
The Best Shared Services Director
What (Who) is Ray Scerri?
When opening a new ticket, this is the default source
What is phone?
The OSC Director of Training
What (Who) is Michael Euliss?
The Deputy State Controller, Information Technology
What (Who) is Jim Tulenko
This is Whitney's favorite food
What is a honeybun?