Hail and Farewells
This manager joined Amazon in 2020 as an MBA intern for AWS while at George Washington University.
Joined BFI3 after stops at DBA5 delivery station and BFI4 ARS.
Outside enjoyments include Premier League and European Champions league "football".
Who is Abdi Hassan?
What strong BFI3 safety metrics are represented by 6%, 5%, and 83% monthly scores?
What are SCN, SBI, and ASK?
Safety Climate
Safety Behavior
Associate Safety Knowledge
This quality metric used to measure the accuracy of physical inventory improved 14.3% MoM. The top contribution to negative rate include pick wrong ASIN, stowed/not scanned, and case/pallet wrong quantity.
What is IRDR?
PXT is growing their ranks with interviews this week for this position
What is Associate Partner?
This is the 80 standard used to ensure associates trained in new paths remain in new path until they are through LC1 and LC2
What is the Do Not Move Policy?
New Hire: For the purposes of the DNM Tracker, a "NEW HIRE" is defined as an associate with less than 140 hours total in their PPR history. Associates that have gone on leave for an extended period of time would continue to show as a "New Hire" on return.
This manager started with BFI3 and Amazon this month. Worked as police officer in Bellevue before Amazon. Outside enjoyments include gaming, League of Legends, PUBG and World of tanks. Avid skiier and scuba diver. Talented Chef
FHN pick AM
Who is Zihan Hao?
This score currently stands at 1.643 YTD. 3 in 2025 vs 20 YTD
An 84% reduction YoY
What is the BFI3 RIR
ISS reports to this department while their hours actually are allocated to this department.
What are ICQA and Inbound?
ISS will report directly to ICQA, owning escalations and execution
This head PXT role will be filled on May 19
What is the HRM?
This is the minimum VC curve an associate must be in all cross-trained paths in order to be eligible for cross traine
What is VC, veteran curve, LC, learning curve
This manager has been with BFI3 and Amazon for less than one month. oves to talk and get to know people.
Works on a cattle ranch on their days off.
Eaches AM on yet to be determined shift.
Who is Gabriel Fiedler?
This YTD metric stands at 25.781
Pick at 17% and Stow at 13%
What is FAIR?
Inbound teams should use this to correct defects in real time at the inbound dock, or to ensure that ISS tickets are accurately routed for timely resolution.
What is the ISS Auto Resolver tool?
IAR is a web portal developed to improve FC inbounding experience through instant defect resolution.
It contains a guided workflow to identify, diagnose, and channel defects towards a resolution
This feature replaces AtoZ kiosk to assist associates with PXT issues. It is due to launch by end of next month.
What is the PXT self-service desk
One week in advance is the standard for these types of training tickets
What are cross training tickets?
Review “XT Eligibility” tab on the Cross Train Portal for eligible associates.
Learning will review and plan training hours
This manager left BHN pick AM to FHD pack AM
Who is Anna Rodriguez?
When conducting Audits and Inspections, Managers should focus on providing specific locations (to include stations, floors, and even buildings), relevant equipment and asset IDs, a clear description, and pictures when filling out this portion of the audit?
What are Findings?
This quality metric for April at 2304, a 3.5% improvement represents errors such as damaged items, wrong items, or missing items in customer shipments.
What is FC controllable Concessions?
NA Ops Leadership Effectiveness Training (LOI Awareness) is due on this date.
What is May 16
These paths represent the highest percentage of permissions lost at BFI3 in 2025.
What are Receive Dock, Pack Singles, and Inbound Stow
This long-term BFI3 staple in PXT left for new adventures this month
Who is Jackie Brundage?
When conducting audits and inspections Managers should focus on preventing future occurrences, addressing root causes, and note specific steps manager took to complete.
What are Actions.
These previously unmentioned quality metrics contribute to the daily success of BFI3.
What are:
GUV: 1.16% (96.2% MoM)
Net Damage: 956 (+3% MoM)
Dwelling Inventory: 3340 (+38.5% MoM)
On May 7 2025 L3-L5 PXT leaders lose access to this important portal that tracks scheduling and attendance
What is MyTime.
(2 additional weeks will be given to L6+)
These 2 direct paths represent the only exceptions to the 180 day permissions lost rule; these permissions are lost after only 90 days.
What are Cycle Count and Simple Record count?