Policies & Procedures
What should happen as soon as the daily schedule is created
schedules should be communicated ASAP
What should you know before beginning your shift each day
know your duty/assignment and expectations
You need to use the restroom, but you're the only staff member in your room. What should you do first?
get another staff member to supervise before leaving
Name one program discussed today that focuses specifically on boys or girls
Passport to Manhood or SMART Girls
Name one strength you can bring to the club
any legitimate workplace strength
True or false: Once you've requested a day off; you should assume your director remembers it with no further communication
FALSE
Name TWO things you should have prepared before members arrive in your programming area
activity/materials/equipment/room setup, etc
You're scheduled to work Monday but want the day off. Why should you consider how difficult your shift may be to cover
because everyone must do their part and some shifts are difficult to cover
What is the purpose of Passport to Manhood
Passport to Manhood reinforces character, leadership and positive behavior in boys/young men
If you recognize a weakness in your job performance, what should your next step be?
identify what support/ action is needed and work on improving
Why can personal cell-phone use become a safety issue while you're supervising members
Phones take attention away from active supervision
What's the difference between arriving at work and being ready for work
being ready means knowing your duty and having materials/activities prepared
A coworker is struggling with a group of kids. What can you do instead of ignoring the situation?
offer assistance/get appropriate staff or leadership support
What is one goal of SMART girls
health, fitness, prevention/education, self-esteem, etc.
Who should you communicate with when you need help improving an area of your job?
Unit Director/appropriate supervisor.
A Staff member repedeatly calls out without considering staffing needs. Name TWO groups of people affected by those call outs
Coworkers and youth/programming are both affected
You're assigned to the gym and members arrive in 10 minutes, but you haven't planned anything. What should you do differently
plan the activity and prepare equipment before the shift/programing begins
A member's behavior is escalating and you aren't sure how to handle it. What's a better choice than losing your temper or ignoring the behavior?
ask for assistance/support from leadership and use appropriate behavor-manegment strategies
You're planning an activity. Besides asking, "Will the kids have fun?" what's another important question you should ask?
"What will the kids learn/get from this?"
What does professionally advocating for yourself or another staff member look like?
communicating concerns respectfully and seeking solutions/support
Why are policies like attendance, phone usage, dress code, and supervision ultimately connected to youth development
They create professionalism, consistency, safety, appropriate supervision and a positive environment for youth
You arrive exactly at your scheduled time but spend the first 15 minuets figuring out your assignment and gathering supplies. Were you truly prepared? Explain
NO-the expectation is to prepare so programming can begin effectively
You need to speak privately with your director immediately, but doing so would leave your room unattended. What should you do?
arrange coverage before stepping away
Your members say a planned lession is "Boring." How could you change how you teach it without abandining what you're trying to teach?
turn it into a game, discussions, competition, video/example, hands-on activity, etc.
What is the difference between simply identifying a weakness and actually growing from it?
identifying a weakness is awareness-growth requires taking action, asking for support practicing and improving