Staff Expectations
You must wear this while on the clock
BGCP shirt. Please reach out to Ariana Ramsey if you need more shirts.
One on one interactions are
PROHIBITED
Checking slack is an:
Expecatation!
Please take time to read slack messages before members arive and before clocking out in the evening. We use slack to spread vital information to all staff.
When are headcounts called for and why
At the end of snack after all members have arrived. We complete headcounts to ensure all members who are checked in are actually at club.
What kind of shoes must you wear to work
Close Toed
The earliest you can clock in before a shift is
5 minutes
A child has a minor injury and you need assistance
Call code 2 minor with what you may need and the location you need it.
Code two minor to the pavilion- I need an ice pack
Do not use the members name over the radio
If you are unsure how to complete your Step Up or Strike, reference the
Set Up and Strike detailed laminated sheets. These will tell you step by step instructions on how to complete each task.
True or Flase: Members can share snacks
FALSE, this includes BGCP provided snacks.
True or False: Boys & Girls Club is a non-secular and non-political organization
TRUE
Time off requests must be submitted
2 weeks or more prior to the time off needed
Groups cannot be outside (or out from under pavilion) for _____ minutes following the last time lightning was detected within a 10 mile radius of club.
30 minutes
Where can you find step by step instructions on how to log program activities on the iPad
It is pinned in the #allstaff slack channel
During specialist lead/ community partner activities, the PGL is to
Actively engage and redirect behavior
True or False: Trained volunteers can be left alone with members
False
If you have a fever at 7pm on a Thursday, can you come to work on Friday?
NO
True or False: If a member discloses an usafe home evniroment, it is important to ask more questions to get the whole story.
FALSE: Please notify your supervisor so we can have the conversation with the member. Simply listen to what they are saying and call a Code 3.
OH NO! ClubHub is not letting me sign in. How will I record what my members are up to today??????
Each backpack has spare activity sheets that are blank. They have space for you to fill in the date, grade, member names, and activity. Write the member names in the first column and activity names in the first row. Then check the boxes that correspond to what member completed, what activity. (SM, HYA, HH etc.). Notify the Front Desk assistant if you have used paper and will need a fresh copy for the next week
Name 2 ways you can provide positive consequences for club members with an example for each.
Club cash -
Thumbs up-
Name 3 Community Partners
Bascom, Highlands Cashiers Land Trust, Highlands Bio station, Carpe Diem, Local Libraries, WCU, Recreation Center, Fishes and Loaves
If you miss a punch on Paychex punch in, you must:
Fill out the "Paychex timecard correction form"
TW
Name 2 warning signs that a member may be having suicidal thoughts or intentions
Warning Signs
Communicating about wanting to die or no longer be here - posts, conversations, or images
Saying goodbye
Giving away personal possessions
Self-harm
Gathering medications, sharp objects, or firearms
Major changes in behavior
Major changes in mindset or emotions
Name 6 Items that are in each program backpack
Member notifications
Injury reports
Incident reports
A report with member allergies/medical conditions/no photos/no pick-ups
A first aid kit
Activity tracking sheets
Name 2 reasons to call a code 1
- Repeated non-complience with instructions
- Intentionally disrespectful behavior directed at staff, peer, evnironment, or self
- group is not responding
-you feel unsafe or uncomfortable in a situation
- Hitting, kicking, shoving, biting, slapping, etc
-a member is visibility upset/sad
-a major mood swing noticed in member
-interpersonal conflicts between members
What is the phone number for BGCP
8287432775