BGE EV Jeopardy!

EV Vehicles

100

The "E" in EV stands for this type of energy source.

What is electric?

200

The most popular EV car brand in Maryland 

What is a Tesla?

300

EV battery packs are commonly composed of this rechargeable energy storage technology.

What is lithium-ion?

400

When did Tesla's first electric car come out? 

2008

500

What country has the highest rate of EV ownership in the world?

Norway

Who Do I Contact?

100

Your customer is having a technical issue with registration on the Weavegrid website.

What is [e-mail]?

200

Your customer is unable to see their billing credits on their bills. 

What is [e-mail]

300

Your EV customer has an issue with their Net Meter

What is Net Metering?

400

Your customer says their application for SCM is "Pending"

What is Weavegrid.com to create a profile

500

Where should we send the customer needs to upgrade their electrical service to accommodate their new EV?

What is BGE New Business?

EV TOU

100

What does EV TOU stand for?

Electric Vehicle Time of Use

200

If a customer has questions about savings for their particular vehicle in TOU, where can you send them? 

Vehicle Charging Time-of-Use (TOU) Rate Calculator

300

Where do you go on bge.com to unenroll from EV TOU

MyAccount Dashboard under "Manage EV TOU" 

400

What happens if the customer enrolls in a supplier while they are enrolled in EV TOU?

They will be unenrolled from EV TOU

500

As of December 12th, name one program that is now eligible for EV TOU that were ineligible before? 

Budget Billing or Net Metering

EV SCM

100

What Does SCM Stand for?

Smart Charge Management

200

How many opt outs do customers get before they lose their credit that month? 

4

300

What is the monthly credit that customers receive on their bill?

$10

400

If the customer's account is in this status, they are ineligible for SCM until the balance is paid.

Collections

500

If a customer has two bills generated within one month what will happen to the SCM credit? 

the credit will not appear on the second bill. Customers only receive one $10 bill credit each month

Maryland, My Maryland

100

This Maryland city is nicknamed "Charm City" and is home to the Inner Harbor.

What is Baltimore?

200

This town is home to the United States Naval Academy

What is Annapolis?

300

The first railroad in the U.S., founded in Baltimore in 1827, was named this:

What is the B&O Railroad?

400

This Maryland-born abolitionist and "conductor" on the Underground Railroad was nicknamed "Moses."

Who is Harriet Tubman?

500

Maryland is sometimes referred to as the "Free State," a nickname that dates back to this historical event.

What is Prohibition?