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Security
Migration
Infoboard
IP
Enable/Disable
100
You will need to do this with a 5A account in which IDs are being shared
What is lock the ID
100
This signature tab can be found in MBS and is a tell tail sign that the account in question is a migrated account
What is the Credit Portal Applications tab
100
Formally Risk Investigations
What is Private Investigations
100
This list of IPs are considered unroutable
What is the Blacklist
100
Searches MVR Report, police reports, carfax, email address and many more are not able to be activated on these type of accounts
What are free trial/roll-over accounts
200
An authorized Accurint user will receive this error message and their research session will be abruptly ended if the ID is logged on at another location.
What is concurreny
200
This is the tool Risk admins use now to pull the most recent billing information
What is invoice viewer
200
9/12/2012 (5:30 pm) - 9/14/2012 (2:49 pm)
What is Credit Portal Q&A quote issue
200
We must receive these back real time in order to add IPs
What is email authentication
200
Available in the Wiki for both Risk and Accurint, this document will assist in making sure the correct flags are checked for each search that is enable and or disabled.
What is the Matrix and Master Product Spreadsheet
300
This type of ID is not linked to one specific user.
What is generic ID
300
In order for an ID to be created by CS on a migrated account, we must get permission from these individuals
What is the admin, POC, main contact OR AR. AND your consultant
300
Account 1329KG
What is JP Morgan Chase Access Assistance
300
If customer support cannot contact main contact/admin on a main number OR authenticate via email, this must be escalated
What is an IP exception
300
This must be checked in order for a Risk user to have access to invoice viewer.
What is “Allow GMA”
400
This can be updated after performing a Security Callback or successfully answering their Q&A if one is available
What is main contact email
400
On the company tags, if this is missing,it might create an issue with users being unable to sign into their Risk/Accurint account.
What is Disable search map
400
Webstar # for Accurint FPW12 Error
What is 4530320
400
If a Risk customer falls outside of the IP range that we have on file for the account they may get prompted for this when they log on.
What is their Security QA
400
The 2 things that need to be selected in order to enable Riskview
What is It needs to be enabled under the Credit Portal Application tab in MBS > Accurint Admin > Company Level and Fulfillment needs to make sure it is enabled for the Company within the RiskView application
500
A customer who's ID has been phished needs to be asked if this was done before a new ID is created
What is virus scan
500
When refering to the Bad ID spreadsheet, this "type" signifies Replacement requested, user will be shown pop-up message to call into Customer Service to get their new ID.
What is Type A
500
Bug # for Double Billing fix for IE8 on Win9
What is Bug: #108180 http://cpts01/WIKI/pfg:infoboard:infoboard_historical:2012:08august
500
Users outside the approved addresses will still be able to log in, instead receiving masked SSNs (and, if an Administrator, they will not see their Admin features). a.) IP roaming b.) IP restricted and IP roaming C.) IP restricted
What is - IP Restricted and IP Roaming together
500
Dayton Fulfillment will need to be contacted if you are working with an Admin or AR to enable/disable on one of these
What is a Webspec Based Credit Portal Accounts