I'm a UM Nurse, Duh!
Etiquette, it's not just for debutants!
Tracker Madness
Who ya gonna call?
Non Vinal Records
100

The goals for I2o and Redirections weekly

What is 15 and 6?

100

I was invited to a zoom, when it's time for the zoom I should

What is be on time, on camera and presentable?

100

All I see is 1 nurses name and cases on the tracker, what should I do?

What is check for a filter by the funnel that may be causing the issue, alert teammate/manager so that filter can be reset and teammate can be reminded to use personal filter?

100

Hospitalist group in the Tampa area

Who is ISG?

100

Every 30 days I should..

What is Log into all EMRs and Portals to keep access?

200

I see a patient has an LVAD, trach or is on a vent I should

What is alert Mandy about this case being Catastrophic?

200

I saw an email about a patient and no one has answered it yet and it has been an hour. I should..

What is, alert teammates to email so owner of Pt. case can respond to email? If no one still responds, escalate to Manager.

200

I have a question about an issue on my tracker. What are the steps in the chain of resolving issues

What is?

1. See if you can resolve yourself

2. Ask your manager to assist

3. Send a DM to UM Analytics

200

Hospitalist Groups in Ocala, name 2 

Who are, Team Health, Pioneer, Raghaw?

200

I do not have EMR access to this hospital, what can I do to try to get records..

What is look in SXOPE, eCW if an owned Pt., reach out to OM's or chat group for records assist, send a fax to Medical records?

300

Patient is 85 y/o, s/p fall with L Hip FX ORIF, PLOF was on a walker. Where should this pt. D/C to

What is SNF?

300

I want to take off the weekend of Memorial Day, what should I do first..

What is check with my team mates to ensure coverage?

300

I need to find the TIN, NPI or OM for a PCP. Where can I find this

What is the provider directory?

300

This Health Plan has a contract to not deny any AUTH's at these facilities. Name the HealthPlan and the Hospital..

What is Freedom/Optimum and Orlando Regional Medical Center?

300

I want to see the outcome for FL Blue, CarePlus or Devoted cases, where can I look?

What is Availity?
400

Pt. arrived to ER today chest pain w/ K+ 3.4, Na 134, Trop Negative, ProBNP WNL and EKG NSR HR 101, Hgb 9.2 weakness, UTI+. What status does this Pt. meet

What is OBS?

400

I will be on PTO for a week, before I go I should..

What is send a calendar invite to team, Set outgoing email message for Out of office and set a voicemail message. 

400

I can document this word on the tracker, but it is best practice not to put it in my EMR Notes in SXOPE or eCW

What is Denied/Denial?

400

Name the Health plan who just recently changed their Pt. IDs 

Who is CarePlus?

400

This health plan portal often has notes on patients such as call to patient notes , transplant notes etc.

What is Humana Compass?

500

Previous months wins needs to be closed out by this date of the month

What is the 11th?

500

After not touching a case for this many days, it may get reassigned

What is 2 days?

500

MedEx savings is off - my wins are missing, the math ain't mathing - what next

What is alert manager, Isaac and UM Analytics/ Anion?

500

Name the BHG Medical Directors

Who is Dr. Chatterjee, Dr. Hans, Dr. Sovani,          Dr. Marjowitz?

500

What are the names of the Oklahoma EMR systems, Name 3

What is OHH, OU, Integris, Mercy, SSM, St. Francis, Ardent- Hillcrest, Ascension St. John?