Mandate Management
PCM Domain
Payment Channels
Order Managers
Payment Engines
100

What is mandate management?

Process of adding/modifying/removing person(s) who are authorised to act on behalf of thee company.

100

What does PCM stand for?

Payment and Cash Management

100

Please name the types of Payment Channels.

Interactive and Non-interactive

100

What is Order Manager responsible for?

reading the message,
checking the syntax,
basic screening

100

Name three payment types.

SEPA
International Credit Transfer
Domestic Credit Transfer

200

Who is Legal Representative?

A person who can act on behalf of the company and is stated in the Chamber of Commerce. 

200

Payment flow

Client - Payment Channel - Order Manager - Payment Engine - Clearing System

200

What is the synonym for non-interactive Channels?

Host 2 Host / H2H

200

Name order managers and countries they were created in.

GIOM/GCRP - NL
KIC/KOC - BE

200

How is SEPA different than International and Domestic Credit transfers?

Only within EEA
Always in EUR
Processed the fastest with the lowest fee rate

300

What do we need to register a person to ING systems?

Chamber of Commerce
ID/Passport
Signature Specimen

300

Which part of our Domain does Audit Letter belong?

Confirmations

300

Please name the H2H channels that our clients use.

SWIFTNet, FTP, EBICS

300

What is the other name for KIC/KOC?

Legacy

300

How do we know which payment engine processed a specific payment?

Based on the payment type.

400

What are acceptable forms of verification?

Notarization
Apostille
Legalization
ING employee Certification

400

What is our responsibility regarding clients' accounts?

Opening, maintaining and closing

400

What does IBP stand for and what is it used for?

IBP (Inside Business Payments) is used for the initiation of payments, uploading payment files, and downloading statements

400

Which part of the order manager is responsible for reporting?

GCRP/KOC

400

How do we see the payment information in payment engines?

By using systems that mirror information from payment engines.

500

Which country's signature specimen template is recognized in all European countries?

None. Signature specimens vary depending on the local branch.

500

Name types of pricing.

Standard,
Harmonized,
Deviated

500

Name IBP CEE countries

SK, CZ, HU, RO, RU, UA, BG

500

The purpose of GIOM is:

To provide our clients with a single Wholesale Banking Order Manager

500

The client from NL sends payment to Ireland in USD. What type of payment is that and where would we check

International Credit Transfer - in this case, we will check GIOM