Drinks
How many shots go in each size of an americano? (10,16,20,24)
2,3,4,4
What does C stand for in PERC?
Consistently produce a high quality beverage.
What is an upsell for a 20 ounce strawberry punch mocktail?
1. add strawberry boba
2. add zip!
3. make it a 24 ounce
4. add sweet foam
What is FIFO?
First In, First Out
10 seconds
What is the recipe for a 20 ounce snickerdoodle latte?
1.5 caramel. 1.5 mellow. 1 vanilla, 1 cinnamon, 2 espresso shots, steamed 2%. whip, caramel, mellow, and cinnamon powder garnish
What does R stand for in PERC?
Recognize each customer as an individual.
Within how many seconds should you be answering every drive-thru?
3 seconds
How many seconds should shots take to pull?
19-23 seconds
_____ and _____ are coffee's worst enemy.
air and moisture are coffee's worst enemy.
What are the correct measurements for Mango in mango blood orange creme freezes? (16, 20, 24)
5, 7, 9
What does P stand for in PERC?
Perception by customers that we respect their time and move them as quickly as possible.
What is Register's first position priority?
greeting customers within 3 steps of the door and complete their transactions as quickly as possible.
What are upsells for a 24 ounce strawberry shortcake creme freeze?
1. strawberry boba
2. whip
3. extra strawberries
4. zip!
when was Biggby 775's (our store) grand opening??
January 11, 2022
What is the milk steamer's first step when making a cappuccino?
Bringing the pitcher down in temperature by putting ice and water in it to cool it down.
What does E stand for in PERC?
Every customer leaves the store in a better mood than when the customer arrived.
If a person at register has a total of $13.94 and they give you a 20 dollar bill, how much change are you going to give them?
$6.06
What days does Sysco come?
Wednesday and Saturday
What is the store's address?
1529 South waterleaf Dr
What is the recipe for a 24 ounce frozen caramel marvel?
24 ounce heaping cup of ice, 6 pumps of tonic, 3 pumps caramel, 3 shots of espresso, top with whip and caramel garnish.
Who are the percolators at Biggby 775?
Payton and Layla
When you are on counter and there are no orders to be taken, what should you be doing?
1. prepping
2. restocking
3. rebrewing coffee
4. cleaning up
What is Rebecca J's drink order?
What are Payton and Layla's favorite drinks at Biggby?
Kickin raspberry mocktail, add coconut
Strawberry punch mocktail