Equipment Knowledge
Lift Safety
Common Issues & Troubleshooting
Rules and Regulations
General
100

This aerial lift has an extendable arm and can reach over obstacles.

Boom Lift

100

Lifts should never be operated on this type of surface due to the risk of tipping.

Uneven or unstable surface

100

If a lift won’t raise or lower, this component might be the first thing to check.

Emergency stop switch

100

Only individuals with this status are allowed to operate equipment.

Certified operator

100

Does the customer qualify for a credit if they terminate a one-week rental at 2 days, given the rates are $180 per day, $360 per week, and $720 per month?

No credit, 2 days is the same rate as one-week

200

This type of boom lift features a jointed arm that allows it to bend in multiple places for greater maneuverability.

Articulating Boom Lift

200

This type of fall protection is typically required when operating a boom lift.

Full-body harness with a lanyard

200

If a lift is leaning or shifting while extended, this should be checked immediately.

Ground stability or levelness

200

This federal organization governs forklift training and certification in the U.S.

OSHA

200

In the Lift Pending - Move Request template, at which step should I be tagged?

Step #5 for invoicing

300

This is the power source commonly used for indoor scissor lifts to avoid exhaust fumes.

Electric power (battery-powered) lift

300

This must be conducted before each shift to ensure the lift is safe to use.

Pre-use inspection

300

When the platform tilts past safe limits, this feature will automatically restrict movement.

The tilt alarm/system

300

This document outlines the terms, conditions, and responsibilities for both the renter and the rental company.

Rental agreement or contract 

300

If the SO states an 8-10 AM delivery window, the PO states 8 AM, and the unit arrives at 9:30 AM, who is the responsible party in the WFM resolution?

The customer, as the delivery was made within the timeframe specified on the SO.

400

This type of forklift uses an extendable boom, common on construction sites.

Telehandler (or telescopic forklift)

400

This is the required protective gear for anyone working in or around an aerial lift.

PPE (Personal Protective Equipment)

400

If a lift is operating sluggishly or not at all, what could be the likely cause?

Low or dead battery charge

400

This is the minimum age a person must be to operate a forklift in the workplace, according to OSHA

18 yrs old

400

Which supplier portals do we have access to?

Equipment Share, Herc, Sunstate, United and Willscot

500

To prevent tipping over, never exceed this specification listed on the forklift’s data plate.

The load capacity

500

You must maintain this minimum distance from energized power lines unless precautions are taken.

10 feet

500

A lift making loud whining noises while operating hydraulics could indicate this issue.

Low hydraulic fluid

500

This document is provided by the renter to prove they have liability coverage, protecting both parties from potential claims during the rental period.

Certification of Insurance (COI)

500

Which regions outside of the U.S. do we support?

Canada, Guam, and Puerto Rico