Zuora
Clicked in order for a debit memo to reflect towards account balance
What is Post
Assessed when a payment is made with an agent
What is Phone Pay Fee
Requests involving profit/payments
What is Cash Adjustments
Buyer's first bill on Seller's Zuora account
What is Manual Adjustment
Will either reflect an A or E
What is Read Type
CX wants to avoid paper statement fee
What is E-statement Enrollment
Proof for an External Payment
What is Front and Back of a Check
Requests that involve charges and fees
What is Non-cash Adjustments
Field that triggers emails from Zuora
What is Communication Profile
CX can enroll via portal, POA form, or with an agent
What is Autopay
Credit balance on a previous customer's Zuora account
What is a Refund
New month's invoice being uploaded
What is Bill Run
Waive input by Asset Recovery
What is a Credit Memo
Where to verify invoice correspondence being delivered
What is Iview/Hatteras
Payment type made through BillPay
What is External Payment
Zuora does not match the Consumer Agreement
What is Rate Discrepancy
Order input when charges are moved
What is Balance Correction Adjustment
Assignee that would receive survey
What is HOST Billing
What is Treasury Cash Adjustment
Adjustment that reviews the previous 60 days production, correcting over or underbilling
What is True Up