Payments
Reconciliation
Discrepancies
Communication
100

The best (most accurate and efficient) way to pay a customer "list bill". 

What is an EFT - Electronic Fund Transfer?

100

This online reconciliation option gives an immediate comparison of the invoice to the customer's deduction registers. 

What is Express Bill?

100

This report lists any outstanding discrepancies. 

What is a discrepancy report?

100

The most efficient way for the field to contact billing. 

What is Department Contacts? 

200

This type of payment delays processing, and sometimes gets lost in the mail!

What is a Paper Check?

200

This reconciliation action taken on a bill will lapse all the policies for the employee and a conservation letter will be mailed. 

What is Termination? Terming an employee. 

200

This report should be received how often?

How often is monthly?
200

The customer can contact billing directly and quickly by using this system. 

What is the employer portal?

300
This number of employers expressed interest in paying electronically. 

How many is 41?

300

The report is sent to these recipients

Who are the account owners, billing contacts (customer), and SARCs if assigned in Salesforce. 

300

Using the billing team email allows for this accountability. 

What is response time and quality responses?