The PSC (Public Service Commission) requests that National Grid cannot lock service for non-payment during the dates of 11/1-4/15.
What is the Cold Weather Period
100
This is used to determine the customers settlement balance
What is billed to date, usage to date and the difference?
100
Rate 3 with an SA of 0090
What is non-heating 6 or more family with water heating
100
It is a charge mandated by the PSC to fund energy efficient programs
What is the System Benefits Charge
100
We use this reason code in screen F2 in conversation Budo to cancel a bill.
What is 0012
200
Allows consumers the opportunity to purchase their gas supply from an ESCO.
What is The Natural Choice
200
The customer is on balanced billing for 11 months for the first year and 12 months for succeeding years.
What is starting balanced billing on-cycle?
200
The last digit of the SA Code identifies whether the meter is used for non-heating purposes, space heating purposes or central heating/heating purposes.
What is The Heating code
200
A charge from NYS that may be found on a customer's bill if they have an ESCO
What is the GIT tax?
200
The three different entities to assign consumption when re-billing an account.
What is assign to original, assign to UAG or assign to new customer.
300
An Inquiry conversation that shows the amount of therms and cost for each billing period. It also shows the DFS codes.
What is IQBH
300
This is why Mr. Jones can not sign up for balanced billing online
What is an arrears of over $400, any arrears if the credit status is collectible, or a billing rate of 4 or 7.
300
1BI - 0181
What is Non- residential heating 6 or more family incentive rate.
300
Formula : (Firm rate with GRT / 30 days) * days in the bill
What is the 2nd tier of the minimum charge?
300
We use BEAA for these three functions when an interim read fails high-low
What is to correct, estimate or approve a meter read
400
The following read type will be coded as 05 with a read source of 13
What is REMOTE/REMOTE METER?
400
The amount of time given to a customer to respond to an offer in the mail to join balanced billing.
What is 18 days?
400
The difference between the SA's 0010 and 0100
What is 1-family, non-heating and religious house of worship, non-heating
400
These are the three components of the delivery charge.
What is Minimum charge, delivery rate adjustment and system benefits charge?
400
This is where you find the canceled bill data, generated bill data and difference in amount.
What is BUCB
500
Follow this process:
1. Process a ROAS for the Natural Choice Rate Customer.
2. Process conversation ASRT to change the Rate back to a Firm rate.
3. Process the Unlock ORO for the new party on the Firm rate.
What is Locking/Unlocking from Natural Choice to Firm Rate
500
The fields needed in conversation BABU to enroll a customer in balanced billing and include the current charges.
What is Raise Used to Date & Raise Bill to Date
500
This is given to businesses during their first year as an introductory rate
What is business incentive rate
500
This charge is applied to an account after the first day of the month.
What is the billing charge?
500
In the conversation BUOB this function is performed when re-billing through multiple tent digits.