CSL
This is where the most up to date CSL assignment information is housed
What is adaptiveworks
These determine how much of the monthly premium the member is responsible for when initially starting or terming a benefit
What are billing wash rules
These are what the lower environments are called.
UA, UA2, demo, dev
This is what you should do when your client has manual processes or something unique with the billing QA.
What is, notate it in the billing guide
This kind of plan always has a 120 day retro rule.
What are, COBRA plans
This is something that CSLs do not have access to within Benefitsolver
What is billing setup
According to a config specialist, this is the best practice when assigning structure groups.
What is, only assign eligible structure groups
This could be the issue when you can’t see a member’s billing summary in Benefitsolver
What is, when you don’t have billing admin access
This is the first step you should take when you know the billing data load is stuck.
What is, run a full audit
This is the most common retro rule for non COBRA plans.
What is, 60 days
This is what the letters CSL stand for
Client Service Lead
This is where you store FEINs
What is the Current Billing Locations
This is where you can find the source of the invoice information in BenefitSolver.
What are Plan, ASO fee, and invoice setups
This is when you should use a lower environment.
What is, when you are testing or importing adjustments
This is when you should include any applicable screen shots, details, and references to the billing guide.
What is, what you do when you have an escalation
When a CSL has a billing escalation, this is what they should do
What is, send an email to team billing email box
This is who is the leader of the Champions and Config Specialists is.
What is a CSM
This is where you can find plan rates in Benefitsolver.
plan information
This is what you are looking for when you run a full audit and billing is stuck in running status.
covered but missing plan effective date and corrections needed for billing data load
This is paid when Employers pay for actual claims incurred instead of fixed premiums.
What is an ASO fee
This is when you add the AVP and CSM to communications
What is, when you have an escalation
This specific number references a custom field
What is Field Definition Number
This is what the plan effective date represents
The date the plan became effective,
This is what you can try when you have adjustments that need to go back farther than the retro limit will allow.
What is, change the retro limit in a lower environment and generate adjustments there
Who is the OG billing analyst
Who is Brenda Jutting-Crawford