SIGNALS
S-27
PERSON WITH A GUN
10-4
OKAY
WHEN TRANSFERRING A CALLER TO PAFFORD ON AN ADMIN LINE, WHAT DO YOU DO?
KEEP THE CALLER ON AN OPEN LINE, CLICK THE PINK "PAFFORD" BUTTON, WAIT FOR THE FIRST RING, HIT "HOOK SIGNAL", THEN MUTE YOURSELF AND CAD THE INFORMATION.
7:00AM, 9:00AM, AND 11:00AM
"DO YOU GUYS DO FINGERPRINTS"
"YES, WE OFFER FINGERPRINTS TUESDAYS AND THURSDAYS FROM 9:30AM-11:30AM. THE FINGERPRINTS ARE FIRST COME, FIRST SERVE BASIS AND WILL BE $20 PER CARD. YOU CAN MAKE YOUR PAYMENTS AT THE FRONT DESK OF THE POLICE DEPARTMENT LOCATED AT 170 PORTER AVE."
S-47
MENTAL CASE
10-9
REPEAT
WHEN TRYING TO CONTACT ANOTHER AGENCY QUICKLY, WHAT BUTTON CAN YOU PUSH ON YOUR PHONE SCREEN?
RINGDOWNS (RGDN) (BLUE BUTTON)
WHERE CAN YOU FIND YOUR ON CALL TOW COMPANIES?
ON THE PAPER ON YOUR COMPUTER SCREEN
TRAFFIC STOP?
S-3
S-39
HIT AND RUN
10-12
OUT WITH SUSPECT
HOW DO YOU CONNECT TWO CALLERS?
HAVE ONE PERSON ON HOLD UNDER YOUR NAME, HAVE AN OPEN LINE WITH THE OTHER CALLER, CLICK "CALL PATCH", THEN CLICK THE CALLER ON HOLD. THEN YOU WOULD TELL THE CALLERS THAT THEY ARE CONNECTED, MUTE YOUR PHONE, MAKE SURE THEY ARE TALKING, THEM PUT THEM ON HOLD.
WHEN DO YOU CHANGE ON CALLS?
(WRECKERS, ON CALL CID, ETC)
ON MONDAYS
WHAT BEAT IS 390 CRUSADERS DRIVE?
BEAT 3
S-30
DRUGS
10-15
PRISONER IN CUSTODY
HOW DO YOU ANSWER A CALLER THAT YOU HAVE PLACED ON HOLD?
CLICK "ANSWER HOLD" ON YOUR KEYPAD
WHO DO YOU CONTACT WHEN THERE IS A WRECK, FIRE, OR ANYTHING THAT MIGHT DELAY TRAFFIC?
(SHE PUTS OUT BILOXI NEWS TEXT MESSAGES)
WHAT INFORMATION DO YOU NEED WHEN TAKING A PPT OR A REPO?
NAME OF TOWING COMPANY AND PHONE NUMBER
TAG, VIN, MAKE, MODEL, COLOR, AND YEAR OF VEHICLE
REGISTERED OWNER
WHERE IT WAS PICKED UP FROM
WHAT LOT IS IT GOING TO
GIVE THE TOWING COMPANY YOU MUNIS NUMBER
S-88
END OF SHIFT
10-21
CALL BY PHONE
HOW DO YOU GET A LOCATION FOR A 911 CALLER IF THEY ARE NOT ANSWERING YOUR QUESTIONS AND/OR IF THEIR PHONE NUMBER IS NOT POPULATING IN RAPIDSOS?
LOOK AT YOUR CALL SCREEN AND TYPE THE LAT AND LONG COORDINATES INTO YOUR GOOGLE MAPS.
**MAKE SURE YOU PUT IN YOUR CALL NOTES WHERE YOUR ADDRESS WAS OBTAINED FROM**
WHAT DO YOU DO WHEN YOU RECEIVE A CALL ABOUT AN OFFICER COMPLAINT?
CHAIN OF COMMAND
CHIEF MILLER- ASST CHIEF DEBACK- CAPT GARNER- DONNA- FLOOR SUPERVISORS- TRAINERS- SENIORS- TRAINEES