Business Communications
True or False: It is important to know how to properly communicate in a business setting.
True
What program type is Microsoft Word classified as?
a) Database
b) Word Processing
c) Spreadsheet
d) Application
b) Word Processing
What are the two page layout options?
Landscape and Portrait
What is the shortcut for Save?
Ctrl + S
What decorative line frames an element in Word?
Border
What does "paralanguage" refer to?
The attitude projected through speed, tone, and hesitation noises.
What button adds bullets to a list?
Bullets
What does the "Fill" property of a shape or object refer to?
The inside color of the shape or object.
What shortcut allows you to select all text in a document?
Ctrl + A
True or False: You can modify bullets in Word to use symbols or pictures.
True
True or False: Businesses do not expect you to know how to write and mail a business letter.
False
What tab allows you to insert pictures, charts, and shapes into a document?
What button allows you to double-space text in Microsoft Word?
Line Spacing
What is the purpose of a hyperlink in a document?
To link a word or object to another location, like a website or file.
What is the first step to adding an effect to a picture in Word?
Select the picture.
Define "active listener."
Someone who absorbs and processes what another person is saying.
What is the primary purpose of the Ribbon in Microsoft Word?
To display tabs and buttons for commonly used commands.
How can you change the thickness of lines or shape outlines in Word?
Adjust the "Weight."
What is the shortcut for pasting content into a document?
Ctrl + V
What tab contains the Columns button?
Page Layout Tab
True or False: Verbal communication is expressing yourself without speaking, using facial expressions, posture, and eye contact.
False
True or False: A bullet can be in the shape of a ClipArt picture.
True
True or False: Larger margin settings let you fit more information on one page.
False
Match the shortcut to its task:
What is the purpose of the Format Tab in Word?
It provides special commands to format items like tables, pictures, and charts.