A
How is a new patient registered?
Left to right
Pt is seen for workman comp, what guarantor is used?
Workman Comp Guarantor
What is the percentage of the discount for BFA when creating an estimate?
87%
Plan 651- TriWest VA CCN is this for the veteran only, spouse and veteran, or veteran's whole family
Veteran Only
What body part is the fastest healing part of the human body
Tongue
What plans are not accepted by Medical Group clinics?
These are the plans that medical group clinics do NOT accept: AHCCCS other, AHCCCS FES, TPL, and out of state Medicaid
In a Specialty Clinic, ALL Appointments need to be linked to what?
To an Order and/or Assigned to a Referral
What’s the most common reason people are late for work on a Monday?
Oversleeping
Fun Fact: Turns out “five more minutes” is the most dangerous phrase in workplace history.
Patient name comes back different when RTE is ran and returned, where does the returned RTE name go?
Payer-Returned Demographics
Patient presents with Ahcccs Federal Emergency Services (FES), what insurance would you use?
None, patient would be self-pay
What is the "new" process for a BFA?
A case would be created for patients requesting the BFA.
What is an MBI/IME number?
Medicare Beneficiary identification number
When RTE comes back eligible what should you do to update benefits?
File the Response
AHCCCS SLMB & AHCCCS QMB, which one would you add?
AHCCCS QMB
This is a fixed amount a patient pays for an office visit?
Copayment
What FYI Flag is used for an GFE?
GFE Provided
Patient has Blue Cross Blue Shield of Anthem and Medicare Part A. Who is primary and secondary? (Which BCBS plan is used)
Blue Cross Blue Shield Out of State, Medicare Part A is hospital coverage only.
What is one of the most common denial errors for Medicare?
Missing MBI / IME number, MSPQ incomplete, Supplement/Secondary vs. Replacement, Name on card does not match name on registration
Patient wants to know the cost before visit. What can you provide?
Estimate
What is an order?
An order is when a provider request a service for a patient
That can include, lab work, imaging, medications, procedures or treatment etc.
Who painted the Mona Lisa?
Leonardo da Vinci"
This TV show features a coffee shop called Central Park.
what is Friends
What is ending April 1st?
HonorHealth is moving to cashless payments.
Active-duty service members require what from their department commander
Waiver
For workman comp insurance what is the effective date of insurance
the date of injury is the effective date