Core Business Terms
Finance & Accounting
Operations
Human Resources
Marketing & Strategy
100

This type of cost stays the same no matter how many cups of coffee you sell.

What are fixed costs?

100

This report shows revenues, expenses, and profit for a specific time period.

What is an income statement?

100

Coffee beans and cups that are purchased and stored are known as this.

What is inventory?

100

The number of baristas scheduled to work is known as this.

What are staffing levels?

100

Setting coffee prices while balancing affordability and profit is known as this.

What is pricing strategy?

200

These costs increase every time you sell another cup of coffee.

What are variable costs?
200

This term describes the movement of money in and out of the business.

What is cash flow?

200

Unsold or expired products that hurt efficiency fall under this term.

What is waste?

200

Paying employees more per hour affects satisfaction and turnover; this is called what?

What are wages?

200

The percentage of total café sales your shop captures is called this.

What is market share?

300

This is the point where total revenue equals total costs.

What is the break-even point?

300

Net income divided by sales revenue gives you this measure of efficiency.

 What is profit margin?

300

This limits how many cups your café can realistically produce and sell.

What is capacity?

300

High levels of this lead to better service quality and productivity.

What is employee motivation or morale?

300

 Choosing between higher wages or higher profit is an example of this concept.

What are trade-offs?