Who's team is it anyway?
Per my last email...
Internal Resources
Who's team is it anyway? Part 2!
BizLibrary's Products
100

Responsible for demand generation and is typically thought of as the first step in the client journey.

What is the Marketing team?

100

Questions about policies, benefits, and miscellaneous questions can be directed to this email address.

What is humanresources@bizlibrary.com?

100

Contains BizLibrary's written and visual style guide, social images, and other information about the "look and feel" of BizLibrary.

What is the Branding site?

100

Responsible for closing prospective clients and new business generation.

What is the Sales team?
100

Curated to build employee knowledge. Engaging and expertly produced, with Employee Engagement top of mind. 

What is the Content Library?

200

Responsible for aggregation, production, and management of the BizLibrary Collection.

What is the Content Team?

200

Expense reports and pay questions should be directed to this email address.

What is accounting@bizlibrary.com?
200

Use this site to submit or check the status of your helpdesk ticket.

What is Zendesk?

200

Responsible for strategic prospecting and lead qualification for the Account Executives.

What is the Sales Development (SDR) team?

200

Streamlines the way learning professionals assign, deliver, track, and report on Employee Training.

What is BizLMS?

300

Responsible for product adoption, program growth and retaining customers.

What is the Client Success team?

300

When you need help with our internal tools or software, like Office 365, reach out to this email.

What is helpdesk@bizlibrary.com?

300

This is the best place to find company updates, announcements, and news that is addressed to all of our employees.

What is the ALL BIZZLERS Teams channel?

300

Responsible for managing operational functions, including HR and Finance, for BizLibrary.

What is the Operations team?

300

Where you can submit suggestions to the Product and Content teams for new content, products, or product features.

What is the Idea Portal? (product.bizlibrary.com)

400

Responsible for the management and ongoing development of BizLibrary's software offerings.

What is the Product team?

400

Questions about LMS, BizSkills, Virtual Classroom, and BizAcademy usage/functionality can be directed to this email address ("The system should be doing this thing, but it's not...")

What is support@bizlibrary.com?

400

Can be found in the LMS and our intranet page; answers questions relating to BizLibrary's policies.

What is the employee handbook?

400

Responsible for responding to employees' helpdesk tickets, managing BizLibrary's hardware, hosting our software, and more.

What is the Internal IT team?

400

Allows you to easily automate a personalized skills development program.

What is BizSkills?

500

Responsible for client admin training, successful client launch, and solution demos with client-facing teams.

What is the Implementation Services team?

500

Support and troubleshooting relating to our sales tools (Salesforce, Outreach, Gong, etc.) can be directed to this email address.

What is revops@bizlibrary.com?

500

Here you can find records from our marketing team of our webinars, eBooks, blog posts, etc.

What is the Marketing Content Portal?

500

Responsible for developing and managing BizLibrary's strategic alliances to contribute to new revenue attainment. 

What is the Partner team?

500

For leaders and new managers: expert-led, cohort-based learning academies. 

What is BizAcademy?