Unfavorable Activities
Record in Red
Appropriate Coverage
The Ritzy Life
Potent Potables
100

This type of pend is set when a nonrenewal action is processed to prevent the policy from billing.

What is a 10 pend?

100

The two coverage codes which represent Liability coverage losses.

What are A and B?

100

The two F keys used to access the screens where dates of coverage can be confirmed.

What are F5 and F6?

100

The acronym PREPI stands for this.

What is Pre-Policy Issuance?

100

The job level responsible for reversing adverse actions.

What is underwriter?

200

These three states may require a loss history to accompany certain adverse action letters.

What is Connecticut, Illinois, and Louisiana?

200

The coverage code C represents this type of coverage.

What is Medical Payments?

200

Three inactive status codes which may be found in the F5 screen of a policy.

What are 11, 12, 14, 15, 16, 18, 19, or 27?

200

Two of the three methods to bind an application.

What are collecting payment, providing an effective date, or signing the application?

200

A standard offer being made indicates coverage is available in one of these 3 companies.

What are State Farm Fire and Casualty, State Farm Guaranty, or State Farm County Mutual Insurance Company of Texas?

300

These 5 states require any refund check to be mailed alongside their cancellation letters.

What is Arizona, Kansas, Minnesota, New Hampshire, and Oklahoma?

300

Loss history information is most frequently required by this other party?

What is another carrier?

300

This type of court frequently requires a proof of insurance letter to be presented when a ticket has been issued.

What is a traffic court?

300

The acronym ACRQ stands for this.

What is Auto Commercial Rate Quote?

300

The three-digit transaction code that indicates a policy was cancelled for non-payment.

What is 232?

400

The Withdraw Offer to Reinstate, or 711, letter is withdrawing the offer of reinstatement that was included in what other document?

What is the non-pay cancellation notice.

400
These two states have the shortest turnaround requirements for their letters.

What are New York and Montana?

400

These two states have the longest turnaround requirements for their letters.

What are Kentucky and North Dakota?

400

This document number sent by underwriting acts as approval to transfer a policy from Mutual company to Standard company.

What is A-49 letter (and its variations)?

400

The acronym SMO stands for this action which can be taken unilaterally by State Farm.

What is Standard to Mutual Offer?
500

This unusual type of underwriting action is taken in order to fully void a policy back to its inception, effectively treating the policy as if it never existed.

What is a rescission?

500

These two states require our loss histories to include the facts of any losses.

What are Illinois and Montana?

500

When multiple consecutive termination dates are present without any reinstatement dates between them, this term date is when coverage actually ended.

What is the earliest termination date?

500

This state does not have a non-bind process.

What is North Carolina?

500

The only two scenarios where USU can create an updated LoE displaying a different name and/or address than a letter previously produced.

What are when the N&A have already been changed on the PMR or when the N&A change is already approved and in process?