Cybersecurity Basics
What is phishing?
A cyberattack where scammers trick users into giving away sensitive information via fake emails or websites.
What is VoIP?
Voice over Internet Protocol, a technology that allows phone calls over the internet instead of traditional phone lines.
What is a backup?
A copy of important files or data stored separately to restore in case of data loss.
What does network management do?
It ensures a company’s IT infrastructure is secure, reliable, and optimized for performance.
Where is Black Castle IT headquartered?
Clayton, NC
What is multi-factor authentication (MFA)?
A security feature requiring users to verify their identity using two or more factors, like a password and a phone code.
Name one benefit of Microsoft 365
Answers can include remote access, cloud storage, automatic updates, or collaboration tools.
What is business continuity planning?
A strategy to ensure a company can keep operating during and after a disaster.
Name one benefit of managed IT services.
Answers can include cost savings, increased security, 24/7 support, or reduced downtime.
Who is the CEO of BCIT?
Greg Adamson
What is ransomware?
A type of malware that locks or encrypts a victim’s files and demands payment to restore access.
What does offsite virtualization do?
It creates virtual copies of servers and data that can be accessed remotely for better disaster recovery.
What is a risk assessment?
The process of identifying potential security threats and weaknesses in a company’s IT infrastructure.
What is proactive monitoring?
The continuous tracking of IT systems to detect and fix issues before they cause problems.
What IT solutions does Black Castle IT focus on?
Answers can include cybersecurity, cloud solutions, managed IT services, and disaster recovery.
A common way hackers gain access to business networks
Weak passwords, phishing attacks, outdated software, or unsecured Wi-Fi.
Why is cloud data storage safer than local storage?
It offers encrypted backups, redundancy, and protection against physical damage or cyber threats.
Why is testing a disaster recovery plan important?
To identify weaknesses, ensure effectiveness, and train employees on how to respond.
Why is minimizing downtime important for businesses?
It prevents lost revenue, maintains productivity, and protects customer trust.
What industry does Black Castle IT specialize in?
Answers can include manufacturing and distribution, accounting and financial services, transportation and logistics, construction and real estate.
(*We understand that every business has unique technology needs, regardless of industry. Our team of experts has the knowledge and experience necessary to provide comprehensive managed services and network solutions for teams with various needs.)
What does endpoint threat detection do?
It monitors and analyzes devices (endpoints) for suspicious activity to prevent cyber threats.
What’s one way Black Castle IT helps businesses streamline operations with the cloud?
Answers can include cloud migration, data storage solutions, Microsoft 365 integration, or virtualization services.
What percentage of mid-sized companies suffered ransomware attacks in the past 18 months?
Nearly 66%, according to cybersecurity reports.
What does Black Castle IT’s IT consulting service offer?
Expert guidance on optimizing IT infrastructure, improving security, and implementing technology solutions.
What’s one way Black Castle IT helps businesses transition to the cloud?
By offering cloud migration, Microsoft 365 integration, and secure cloud storage solutions.